FOH Leadership & Operational Efficiency: Proven track record in a supervisory or senior FOH role, with strong skills in managing table turnover, floor coordination, and POS systems during peak hours.
Strong Communication & Multilingual Skills: Ability to interact warmly and clearly with patrons, handle customer complaints professionally, and communicate well in English and Bahasa Malaysia (local dialects are an added advantage).
Physical Stamina & Agility: Capacity to stand, walk, and direct floor operations for extended shift hours in a fast-paced environment....
Possess min SPM, Diploma, Degree in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Services or other relevant courses.
At least 2-3 years of in charge and managing fine dining or full-service restaurant....
• Strong commercial and financial acumen (comfortable with costing
margins
and P&L impact)
• Ability to balance creativity with practicality and scalability
• Strong stakeholder management and cross-functional collaboration
• High attention to detail with a solution-oriented mindset
• Ability to thrive in a fast-paced
deadline-driven environment
Coffee preparation
Customer service
Team leadership
Inventory management
Cash handling
Beverage knowledge
Point of Sale (POS) systems
Food safety standards
Opening/closing procedures
Staff training
Staff training
• Strong commercial and financial acumen (comfortable with costing
margins
and P&L impact)
• Ability to balance creativity with practicality and scalability
• Strong stakeholder management and cross-functional collaboration
• High attention to detail with a solution-oriented mindset
• Ability to thrive in a fast-paced
deadline-driven environment
Customer Service
Coffee Preparation
Team Leadership
Inventory Management
Point of Sale (POS) Systems
Cash Handling
Beverage Knowledge
Food Safety Standards
Staff Training
Sales Skills
Customer Service
Coffee Preparation
Team Leadership
Inventory Management
Point of Sale (POS) Systems
Cash Handling
Beverage Knowledge
Food Safety Standards
Staff Training
Sales Skills
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Food Preparation
Kitchen Management
Menu Development
Food Safety
Inventory Control
Team Collaboration
Time Management
Cost Control
Quality Standards
Communication Skills
Problem Solving
Hygiene Standards
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards