Inventory Management
Order Fulfillment
Stock Control
Loading/Unloading
Teamwork
Time Management
Attention to Detail
Physical Stamina
Forklift Operation
Safety Compliance
Communication Skills
The Grocery Retail Operations Manager is responsible for the overall operational performance, profitability, and service standards of the assigned outlets. This role ensures smooth daily operations across all departments.
The manager will lead initiatives to improve sales, productivity, customer satisfaction, inventory accuracy, and operational efficiency while maintaining high standards of cleanliness, safety, and compliance. The position requires strong leadership, hands-on problem-solving, and the ability to manage both strategic planning and day-to-day store operations.
Customer Service
Sales
Inventory Management
Point of Sale (POS) Systems
Merchandising
Communication Skills
Teamwork
Stock Management
Retail Management
Retail
Cash Handling
Customer Support
Cashier
Language: Must be fluent in Mandarin, English, and Bahasa Malaysia. (Ability to read and write Mandarin is essential for processing task lists and data).
Proficient in basic computer skills (especially Microsoft Excel) for accurate data entry and record-keeping.
Strong communication and coordination skills, with the ability to manage and assign tasks to personnel.
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