Language proficiency: Mandarin, English & Bahasa Malaysia.
Candidate must possess at least Diploma in Business Studies/ Administration/Management, Logistic/ Transportation/ Warehousing/ Inventory Management or equivalent.
Proven 2 years of experience as a customer service role in the logistics or freight forwarding industry.
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Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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Client Relationship Management
Sales Support
Administrative Support
Communication Skills
Team Collaboration
Problem-Solving
Time Management
Time Management
Time Management
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service