Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Administrative Support
Data Entry
Communication Skills
Customer Service
Office Management
Record Keeping
Scheduling
Microsoft Office Suite
Computer Literacy
1 year of experience in operations management in F&B, the food service industry, or retail.
Fresh graduates with a diploma/SKM (such as F&B, culinary, food safety, hospitality, communication business administration, or its equivalent) can apply.
Relentless focus on customer, understands what customer wants and how to deliver the experience
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Customer Service
Communication Skills
Property Management
Hospitality
Booking Management
Administrative Skills
Time Management
Organisation
Problem Solving
Microsoft Office
Google Workspace
Housekeeping Coordination
Hospitality Management
Client Relations
Facility Maintenance