Prior HR experience in a fast-growing consumer-facing business—preferably Health & Wellness, FMCG, Retail, F&B, E-commerce or Live Commerce—is strongly preferred.
Experience supporting an owner-led SME through rapid team expansion, organisational restructuring or high-volume hiring for Sales, Live Hosts and Customer Service roles is an added advantage.
Bachelor’s Degree or Diploma in Human Resources, Business Administration, Industrial Relations or a related field.
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Human Resources Management
Recruitment and Staffing
Employee Relations
Performance Management
Compensation and Benefits Administration
HR Policies and Procedures
Talent Acquisition
Onboarding
HRIS Systems
Labor Law Compliance
Microsoft Office
Word
Excel
PowerPoint
Outlook
Communication
Organizational skills
Time management
Interpersonal skills
Multitasking
Prioritization
Detail-oriented
Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
Customer Service
Communication Skills
Property Management
Hospitality
Booking Management
Administrative Skills
Time Management
Organisation
Problem Solving
Microsoft Office
Google Workspace
Housekeeping Coordination
Hospitality Management
Client Relations
Facility Maintenance
After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
1 year of experience in operations management in F&B, the food service industry, or retail.
Fresh graduates with a diploma/SKM (such as F&B, culinary, food safety, hospitality, communication business administration, or its equivalent) can apply.
Relentless focus on customer, understands what customer wants and how to deliver the experience
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Patient reception and registration
Appointment scheduling
Medical record management
Assisting physicians with examinations and procedures
Basic clinical procedures (e.g.
vital signs measurement
specimen collection)
Maintaining clinic cleanliness and organization
Inventory management of medical supplies
Excellent communication and interpersonal skills
Customer service skills