Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
Customer Service
Communication Skills
Property Management
Hospitality
Booking Management
Administrative Skills
Time Management
Organisation
Problem Solving
Microsoft Office
Google Workspace
Housekeeping Coordination
Hospitality Management
Client Relations
Facility Maintenance
After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Diploma or Bachelor’s Degree in Business Administration, Marketing, Interior Design, Project Management, or related field.大专或学士学历,主修工商管理、市场营销、室内设计、项目管理或相关科系。
Minimum 1–3 years of relevant experience in sales support, customer service, project coordination, administration, or a related field.至少 1–3 年销售支援、客户服务、项目协调、行政或相关工作经验。
Experience in the interior fit-out, custom furniture, woodcraft, construction, or related industry is an advantage.具备室内装潢、定制家具、木作、建筑或相关行业经验者优先。
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Client communication & after-sales support
Project coordination & follow-up
Internal team coordination
Quotation & Variation Order (VO) preparation
Problem-solving & issue resolution
Documentation & administrative skills
Microsoft Office / Excel
Time management & multitasking
Attention to detail
Proactive and customer-oriented
1 year of experience in operations management in F&B, the food service industry, or retail.
Fresh graduates with a diploma/SKM (such as F&B, culinary, food safety, hospitality, communication business administration, or its equivalent) can apply.
Relentless focus on customer, understands what customer wants and how to deliver the experience
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Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.
Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).
Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.
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