Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays, discrepancies or other delivery-related issues.
Keep customers informed of order progress, production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
Maintain accurate customer records, sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation....
• Serve as a key point of contact for customers on enquiries
orders and delivery status
providing timely and professional support while maintaining strong customer relationships.
• Process customer Purchase Orders (POs) and prepare Sales Orders accurately
verifying pricing
specifications
quantities and delivery requirements. Prepare quotations
order confirmations
Delivery Orders (DO) and other relevant sales documentation.
• Coordinate closely with Production Planning
Production
Purchasing and Warehouse to ensure customer orders are executed according to schedule. Monitor production progress
follow up on order status and communicate any changes or requirements to relevant departments.
• Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays
discrepancies or other delivery-related issues.
• Keep customers informed of order progress
production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
• Maintain accurate customer records
sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation.
• Work closely with SProduction Planning
Purchasing
Warehouse and Logistics teams to ensure smooth end-to-end order fulfilment and effective communication across functions.
• Identify recurring operational issues and recommend improvements to order processing
documentation
communication and fulfilment processes to improve efficiency and customer service levels.
• Perform other related duties and responsibilities as assigned by management.
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Timeliness and Customer Complaint Management: Lead the coordination and follow-up on issues regarding pickup and delivery timeliness as well as customer complaints; facilitate the rapid resolution of anomalies to continuously enhance the customer service experience.
Video Surveillance Management: Oversee the functionality of surveillance equipment in the region; conduct random video checks of facility operations to promptly detect and intervene in irregular or improper operational practices.
Resource Allocation System Development: Establish and refi ne the region's dynamic resource allocation mechanism; coordinate resources—including personnel, vehicles, and facilities—based on business volume, timeliness requirements, and anomaly status to ensure timely and rational resource deployment....
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Schedule and coordinate classes, tutor assignments, and student appointments, maintaining an organized calendar and resolving any scheduling conflicts.
Maintain the cleanliness and organization of the tuition centre's reception area, classrooms, and common spaces.
Assist with the preparation of learning materials, handouts, and other administrative documents as required by tutors....
Google Sheets
Microsoft Office
Time Management
Customer Service
Administrative Support
E-commerce Support
Communication Skills
Data Entry
Problem-Solving
Accounting Software
Data Entry
Microsoft Excel
Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Reconciliation
Attention to Detail
Organizational Skills
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Timeliness and Customer Complaint Management: Lead the coordination and follow-up on issues regarding pickup and delivery timeliness as well as customer complaints; facilitate the rapid resolution of anomalies to continuously enhance the customer service experience.
Video Surveillance Management: Oversee the functionality of surveillance equipment in the region; conduct random video checks of facility operations to promptly detect and intervene in irregular or improper operational practices.
Resource Allocation System Development: Establish and refi ne the region's dynamic resource allocation mechanism; coordinate resources—including personnel, vehicles, and facilities—based on business volume, timeliness requirements, and anomaly status to ensure timely and rational resource deployment....