Communication – Maintain clear and effective communication with guests, team members, and other departments to ensure smooth operations and excellent service delivery.
Quality & Hygiene – Ensure strict compliance with cleanliness, hygiene, and food safety standards. Conduct regular checks and enforce sanitation guidelines.
Upselling & Revenue – Drive revenue through effective upselling strategies. Encourage and monitor team performance in promoting menu items, daily specials, and premium offerings.
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Communication – Maintain clear and effective communication with guests, team members, and other departments to ensure smooth operations and excellent service delivery.
Quality & Hygiene – Ensure strict compliance with cleanliness, hygiene, and food safety standards. Conduct regular checks and enforce sanitation guidelines.
Upselling & Revenue – Drive revenue through effective upselling strategies. Encourage and monitor team performance in promoting menu items, daily specials, and premium offerings.
...
Quality & Hygiene – To ensure cleanliness and hygiene standards are always maintained. Strictly follow food safety and sanitation guidelines.
Upselling & Revenue – To promote menu items, daily specials, and beverages to maximize revenue. Upsell premium items in a subtle and professional manner.
Minimum SPM or equivalent; Certificate / Diploma in Hospitality preferred.
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Financial & Revenue Management – Drive revenue growth and profitability through effective cost control, budgeting, forecasting, and upselling strategies. Monitor financial performance, including P&L, and implement corrective actions where necessary.
Communication & Collaboration – Maintain strong communication with guests, team members, and other departments to ensure seamless operations. Work closely with the kitchen and other outlets to enhance overall guest experience.
Quality Assurance & Compliance – Ensure strict compliance with hygiene, sanitation, and food safety standards. Conduct regular audits to maintain consistency with 5-star service and operational standards.
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