Borenos Hiring! Full Time Shift Supervisor in Sabah, Earn up to MYR 1,900 - Ricebowl

Supervise and coordinate daily shift operations to ensure smooth workflow and adherence to company standards.

Lead and motivate a team of employees, providing guidance, training, and performance feedback to foster a positive work environment.

Ensure exceptional customer service is delivered at all times, addressing customer inquiries and resolving complaints effectively.

Maintain strict adherence to food safety and handling procedures, including proper storage, preparation, and sanitation practices.

Oversee inventory management, including stocktaking, ordering, and minimizing waste to optimize cost-efficiency.

Assist in staff training and development, ensuring all team members are proficient in their roles and understand operational procedures.

Monitor and improve operational efficiency, identifying areas for enhancement and implementing solutions to streamline processes.

Utilize strong problem-solving skills to address operational challenges and make timely, effective decisions.

Communicate effectively with team members, management, and customers, ensuring clear and concise information exchange.

Develop and manage staff schedules to ensure adequate coverage during all operating hours while adhering to labor regulations.

Possess a Diploma qualification and a minimum of 1-2 years of relevant experience in a supervisory role within the food and beverage industry.

Fluent in English, Mandarin, and Bahasa Malaysia to effectively communicate with a diverse team and customer base.

Supervise and coordinate daily operations of the restaurant during assigned shifts, ensuring smooth service delivery and adherence to company standards.

Lead, motivate, and manage a team of front-of-house and back-of-house staff, providing guidance, training, and performance feedback to foster a positive and productive work environment.

Ensure exceptional customer service by addressing guest inquiries, resolving complaints promptly, and maintaining a welcoming atmosphere.

Oversee food preparation and presentation, upholding strict standards for quality, taste, and safety in compliance with all food handling regulations.

Manage inventory levels, including ordering supplies, receiving deliveries, and conducting regular stock checks to minimize waste and ensure product availability.

Implement and enforce operational policies and procedures, including opening and closing duties, cash handling, and maintaining cleanliness and sanitation standards throughout the premises.

Assist in staff training and development, onboarding new employees, and conducting ongoing training sessions to enhance skills and knowledge in areas such as menu offerings, service protocols, and safety procedures.

Monitor operational efficiency, identify areas for improvement, and implement solutions to enhance workflow, reduce costs, and maximize profitability.

Collaborate with management on scheduling staff to ensure adequate coverage during peak hours while controlling labor costs.

Maintain effective communication with team members, management, and other departments to ensure seamless coordination and information flow.