Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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Oversee and manage warehouse operations, including inventory control, stock rotation, and space utilization, ensuring accuracy and minimizing discrepancies.
Participate in the recruitment, training, and supervision of logistics staff, fostering a collaborative and high-performing team environment.
Analyze logistics data to identify trends, bottlenecks, and areas for improvement, and contribute to the development of performance metrics and reports.
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Ensure compliance with company policies, warehouse safety regulations, housekeeping standards, and all legal and operational requirements while maintaining proper documentation and reporting.
Collaborate with Purchasing, Production, and Logistics teams to plan manpower, optimize warehouse processes, improve space utilization, support urgent deliveries, and implement continuous improvement and cost-saving initiatives.
Oversee daily warehouse activities including receiving, storage, inventory movement, picking, packing, and dispatch to ensure smooth operations and timely order fulfillment.
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Plan and coordinate cross-border logistics arrangements, including Malaysia–Singapore routes, documentation, customs clearance, transport scheduling, and compliance.
Troubleshoot basic technical issues involving LED screens and display hardware.
Provide basic technical support for sound systems, including setup checks and signal-flow troubleshooting.
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Maintain accurate inventory records through regular cycle counts and physical inventories, utilizing warehouse management systems (WMS) to track stock movements and identify discrepancies.
Manage the logistics of inbound and outbound shipments, coordinating with carriers and suppliers to ensure timely and cost-effective delivery of goods.
Implement and enforce strict safety protocols and procedures within the warehouse to prevent accidents and ensure compliance with health and safety regulations.
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Team engagement and manage attendance issues that may arise from time to time.
Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Establishing and monitoring safety procedures and protocols and safeguards warehouse operations and contents through right processes and protocols.
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