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500+ Usher Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 548 jobs results for
"usher"
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Manage Alert
Undisclosed
KL City
- ResponsibilitiesAnalyses and resolves information system issues related to the desktop computing environment, network applications, production applications, and hardware.Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades. Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk. Local asset management.Support and maintain local conference and meeting room equipmentTo ensure that all logged tickets are consistently acknowledged, prioritized, investigated, owned and resolved to agreed targets as defined in the Service Level Agreement (SLAs).Resolves, routes, or escalates service requests to senior technicians or functional teams as necessary.Manage calls with 3rd party suppliers where necessary through to closureEscalate calls where necessary to the support manager, report on status of outstanding callsBuilds relationships with other international support teams to create a cohesive support teamAssist senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etcConsult with local business and senior leadership to evaluate support requirements and execution planning.Drive local optimization efforts by identifying service issues and implementing improvements by automation, self-service and other measures.Drive technology adoption of end user services related to applications and systemsSupport Audits (internal & external), Certifications and GDPR related activities alongside other tech functions and business.Technical support for local applications where applicable alongside other tech or business teams.
- Technical skills:
- Excellent technical knowledge in all key areas of EUS technologies, e.g.Windows and Mac OSMicrosoft Office 2016, Office 365 & Teams o iOS and Android devices o Hardware and Peripherals o Mobile devicesSkills about o Call Management Systems, especially Service Now o Teams conferencing and enterprise voiceAudio visual systems (TV/Projector systems) and conference technology o SCCMBasic Network Skills o ITIL certifiedExperience in working in an international environment
Posted
11 days ago
Undisclosed
Singapore
- Maintain help docs, canned responses, and the knowledge base so common questions stop being asked twice
- Track feature timelines, release notes, and delivery progress, and keep the team honest about dates
- Monitor product metrics such as activation, retention, and feature adoption, and report what's changing ...
Posted
11 days ago
Undisclosed
- Monitor hosted service environments and escalate system alerts, incidents, or service disruptions when required.
- Assist with customer onboarding activities, including validating pre–Go Live requirements and readiness checks.
- Review and audit customer portals, documentation, and support records to ensure accuracy, usability, and ease of reference. ...
Posted
12 days ago
Tribe Business Services Sdn Bhd
MYR3,000 - MYR3,000 Per Month
Malaysia
- Build a good understanding of digital entertainment products and platform features.
- Deliver a positive customer experience while maintaining service quality.
- Able to read, write, and speak Mandarin fluently. ...
Posted
13 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- • Perform system changes and developments to any of company systems and applications to agreed standards and timescales.
- • Install standard business desktop/laptop Images to an agreed standard.
- • Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs. ...
Posted
13 days ago
Undisclosed
KL City
- · Develop and execute CoinWorldCap’s overall user growth strategy across acquisition, activation, engagement, retention, and reactivation. Plan and execute integrated growth campaigns through PR, content marketing, social media, community operations, partnerships, SEO and product-led growth.
- · Monitor crypto market trends, user discussions, trending tokens, and industry narratives, and quickly turn them into campaigns, content, partnerships, or product opportunities. Conduct user research and analyze user behavior to understand user needs, pain points, content preferences, and retention drivers.
- · Develop SEO and content distribution strategies to increase organic traffic and brand search volume. Establish and track growth metrics, including traffic sources, user acquisition cost, conversion rate, activation rate, retention, engagement, campaign performance, and partnership ROI. ...
Posted
25 days ago
Undisclosed
WFH
Hong Kong
- Flexible schedule
- Paid sick time
- AuralMind turns mental health frameworks into a safe, engaging, and localized AI platform for students. Core R&D includes: ...
Posted
13 days ago
Undisclosed
Singapore
- Track and analyse campaign performance metrics including CPA, CVR, FTD, and KYC completion rates
- Run A/B tests on creatives, messaging, audiences, and channels to continuously improve campaign effectiveness
- Monitor market trends and competitor campaigns to identify new acquisition opportunities ...
Posted
13 days ago
Undisclosed
Singapore
- Collaborate with stakeholders to define product vision and roadmap.
- Develop and maintain design vision documents, product roadmaps, and design strategies.
- Establish design principles and standards. ...
Posted
14 days ago
MYR1,800 - MYR2,000 Per Month
- Minimum qualification of SPM or Diploma
- Fluent in English (spoken and written)
- Basic IT knowledge ...
Posted
14 days ago
Undisclosed
Singapore
- Understanding of End-to-End Trade Order Lifecycle Management.
- Experience in UAT, SIT, Functional, Regression, and End-to-End Testing.
- Proficiency in JIRA, Confluence.
Posted
14 days ago
Undisclosed
KL City
- Monitor and report on Service/Operation Level Agreement related to desktop support service levels, team productivity, and customer satisfaction.
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
15 days ago
ROBERT BOSCH (SOUTH EAST ASIA) PTE. LTD.
SGD6,500 - SGD6,500 Per Month
Singapore
- Contribute to strategic account planning by mapping stakeholders and identifying growth opportunities.
- Support upsell, cross-sell, and renewal activities by researching customer needs and account potential.
- Collaborate with Marketing and Product teams to gather customer feedback and stay informed on feature updates. ...
Posted
2 days ago
Undisclosed
KL City
- Conduct regular user satisfaction surveys (CSAT / NPS), analyse feedback trends, and implement continuous improvement actions to enhance the end-user experience.
- Establish and enforce service level agreements (SLAs) and operational level agreements (OLAs) for incident resolution, service request fulfilment, and user satisfaction metrics across all SEA locations.
- Oversee the IT Service Desk (multi-channel: phone, email, chat, self-service portal) ensuring consistent, professional, and responsive support delivery aligned with ITIL best practices. ...
Posted
4 days ago
Undisclosed
KL City
- Establish and govern service level agreements (SLAs), operational performance metrics, and service management processes.
- Enhance end-user experience through customer-centric support practices, user feedback programs, and continuous improvement initiatives.
- Oversee Service Desk operations to ensure consistent, responsive, and high-quality support delivery aligned with ITIL principles. ...
Posted
4 days ago
Undisclosed
Singapore
- Contribute to technology refresh initiatives, infrastructure improvements and disaster recovery activities
- Partner with business users and technology stakeholders to deliver effective end user technology solutions.
- Diploma or Degree in Technology, Information Systems, Computer Science or a related discipline ...
Posted
4 days ago
Undisclosed
Singapore
- Contribute to strategic account planning by mapping stakeholders and identifying growth opportunities.
- Support upsell, cross-sell, and renewal activities by researching customer needs and account potential.
- Collaborate with Marketing and Product teams to gather customer feedback and stay informed on feature updates. ...
Posted
4 days ago
Undisclosed
Singapore
- Consider User Context: Consider user context variations, such as culture, environment, and activity, to design experiences that meet diverse user needs.
- Integrate Constraints: Integrate technological, operational, and functional constraints into human-centered opportunities to deliver effective and feasible solutions.
- Exposure to Human-Centered Design: Familiarity with human-centered design principles and their application in creating seamless and engaging user experiences. ...
Posted
5 days ago
SGD7,500 - SGD7,500 Per Month
Singapore
- We are seeking a BMC Helix SME with expertise in End User Computing (EUC) and IT Service Management. The role focuses on delivering high-quality end-user support while administering and enhancing BMC Helix ITSM processes.
- Key Responsibilities
- Administer BMC Helix ITSM for Incident, Service Request, Knowledge, and Change Management. Provide L2/L3 support for end-user computing environments. Manage service requests, incidents, and escalations within SLAs. Support Microsoft Windows, Microsoft 365, Outlook, Teams, Intune, and Active Directory. Troubleshoot desktop, laptop, printer, and mobile device issues. Automate routine service desk activities using BMC Helix capabilities. Prepare reports, dashboards, and knowledge articles. Work with infrastructure and application teams to resolve complex issues. ...
Posted
6 days ago
Undisclosed
Singapore
- Experience defining requirements, writing user stories, and supporting backlog prioritisation in agile teams.
- Strong UI design skills with keen attention to detail, typography, layout, and composition.
- Proficiency in Figma and design systems. ...
Posted
17 days ago
RiDiK (a Subsidiary Of CLPS. Nasdaq: CLPS)
Undisclosed
Singapore
- Key Responsibilities:
- Required Skills & Experience
- • 4–5 years of experience in Manual Testing/UAT within Banking or Financial Services. ...
Posted
17 days ago
Tribe Business Services Sdn Bhd
MYR3,000 - MYR3,000 Per Month
WFH
- Maintain accurate records and ensure a positive user experience.
- Fluent in Mandarin (spoken, reading, and writing).
- Able to communicate in basic English. ...
Posted
17 days ago
Undisclosed
KL City
- Budget & Resource Management: Monitor project budgets, track expenditures, and ensure efficient use of resources.
- Campaign Management: Plan, create, and execute digital marketing campaigns, including but not limited to social media advertising (e.g., Facebook, Instagram, LinkedIn), search engine marketing (SEM/PPC), and display advertising
- Analytics & Reporting: Utilize tools like Google Analytics, Google Ads, and dashboards to track campaign performance, generate reports, and provide insights for optimization. ...
Posted
22 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- • Manage device onboarding, provisioning, firmware updates, and decommissioning.
- • Work with vendor and internal teams to configure network printing, printer drivers, and print queues.
- • Maintain asset inventory and documentation for all IoT devices. ...
Posted
9 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Provide high-touch support to VIP users and operate on-site Tech Bars for walk-in IT support.
- Respond to and resolve incidents, service requests, and access-related issues within SLA.
- Lead or support the resolution of critical (P1/P0) incidents and participate in root cause analysis and Problem Management processes. ...
Posted
17 days ago
SGD1,200 - SGD1,200 Per Month
Singapore
- Identify user pain points and work closely with the product team to improve user experience.
- Prepare weekly user insights and operational reports.
- Marketing & Growth Planning ...
Posted
17 days ago
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