Utilize transportation management systems (TMS) and other relevant software to plan, track, and manage shipments, ensuring accurate data entry and reporting.
Monitor and ensure compliance with all relevant transportation regulations, safety standards, and company policies.
Assist in the preparation of transportation budgets and cost analyses, providing insights to support decision-making.
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Communicate effectively with clients to provide shipment updates, answer inquiries, and address any concerns related to their freight, ensuring a high level of customer satisfaction.
Support the logistics team in managing inventory, preparing reports on shipment volumes and performance, and identifying opportunities for process improvements.
Perform data entry tasks to update shipment information, generate reports, and assist in the reconciliation of freight charges.
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Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
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Inventory Management
Order Fulfillment
Stock Control
Loading/Unloading
Teamwork
Time Management
Attention to Detail
Physical Stamina
Forklift Operation
Safety Compliance
Communication Skills
Marketing Strategy
Sales Management
Logistics Operations
Market Research
Customer Relationship Management
Team Leadership
Budget Management
Performance Analysis
Communication Skills
Negotiation Skills
Strategic Planning
Business Development