Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
...
Tax Preparation
Tax Compliance
Accounting Software
Client Communication
Tax Research
Audit Support
Attention to Detail
Problem Solving
Teamwork
Time Management
Administrative Support
Calendar Management
Travel Arrangements
Communication Skills
Confidentiality
Time Management
Organization
Record Keeping
Customer Service
Microsoft Office Suite
Customer Service
Point of Sale (POS)
Cash Handling
Transaction Processing
Inventory Management
Product Knowledge
Attention to Detail
Communication Skills
Problem Solving
Time Management
Teamwork
Upselling
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Account Management
Accounting Software
Administrative Support
Data Entry
Invoicing
Record Keeping
Bookkeeping
Organizational Skills
Communication Skills
Office Management
Maintain the assigned vehicle in a clean, safe, and roadworthy condition at all times.
Conduct routine vehicle checks including engine condition, tyre pressure, fuel level, battery, brakes, lights, and cleanliness before and after use.
Arrange and monitor vehicle servicing, repairs, communicate with the PIC for road tax renewal, insurance renewal, and PUSPAKOM inspection in advance before expiry.
...
Load and unload packages and materials from the van, ensuring proper handling and securing of goods to prevent damage during transit.
Maintain accurate delivery logs, including proof of delivery signatures, mileage, and any discrepancies or issues encountered during the route.
Provide excellent customer service by interacting professionally with clients at delivery points, answering basic inquiries, and representing the company in a positive manner.
...
Tax Preparation
Tax Compliance
Accounting Software
Client Communication
Tax Research
Audit Support
Attention to Detail
Problem Solving
Teamwork
Time Management
Handle general office administration tasks such as managing correspondence, scheduling meetings, maintaining office supplies, and organizing company events.
Ensure compliance with Malaysian Labour Law by assisting in the preparation and maintenance of HR-related documentation and policies.
Generate and analyze office reports related to HR metrics, administrative tasks, and operational efficiency.
...
Customer Service
Point of Sale (POS)
Cash Handling
Transaction Processing
Inventory Management
Product Knowledge
Attention to Detail
Communication Skills
Problem Solving
Time Management
Teamwork
Upselling
Load and unload packages and materials from the van, ensuring proper handling and securing of goods to prevent damage during transit.
Maintain accurate delivery logs, including proof of delivery signatures, mileage, and any discrepancies or issues encountered during the route.
Provide excellent customer service by interacting professionally with clients at delivery points, answering basic inquiries, and representing the company in a positive manner.
...