Filing & Archiving: Maintain a systematic "Zero-Error" filing system, ensuring both physical files and digital PDF backups are updated daily.
Sales Contract Management: Prepare and coordinate formal Customer Sales Agreements & Customer Sales Document once a sale is confirmed by the Sales Team.
Delivery Documentation: Prepare the complete Delivery Order (DO) set, Customer Sales Document and ensure all documents are signed and stamped by the customer upon machine arrival.
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Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing