Assist Design Manager on managing design consultant's deliverables and submission.
Coordinate with design consultants and client for delivery schedule, monitor and track design progress, and update design status.
Assist Design Manager in liaison among authorities, design consultants, ICE and/or subcontractors on the technical issues related to design, including to manage or mediate the comments in design and/or temporary work design submission reviewing process to ensure timely closed up by all parties.
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Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Conduct functional, regression, and ongoing testing for new releases, system enhancements, patches, and bug fixes, and provide structured feedback for product improvement.
Assist with project implementation as required, including preparing training materials, delivering user training, supporting user acceptance testing, and conducting application parallel runs.
Guide customers on system functionality, configurations, and recommended best practices.
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Invoice & Quality Resolution: Coordinate with Accounts Payable to resolve invoice price discrepancies and work with Quality Assurance to handle supplier material returns (RMA process).
Supplier Performance Tracking: Compile monthly supplier scorecard data, tracking KPIs such as On-Time In-Full (OTIF) delivery and defect rates.
The Direct Procurement Specialist/Executive supports the daily operational activities required to secure raw materials and components for production. With 1–3 years of experience, this role focuses on executing purchase orders (POs), tracking material delivery timelines, monitoring inventory levels, and conducting initial supplier data analysis. The goal is to ensure 100% supply continuity for the manufacturing line.
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Progress Tracking: Monitor daily site activities and track progress against the master construction schedule to ensure key milestones are achieved.
Site Coordination: Coordinate with main contractors and site teams on pipe routing, structural sleeves, penetrations, and equipment plinth requirements.
Material Control: Manage on-site material inventory, issue material requisitions, and coordinate deliveries with suppliers to prevent shortages or delays.
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To request for DO/INV from suppliers upon completion of delivery and to handover to Customer Service to proceed with billing and Accounts Department to proceed with payment
To support marketing team and CS team in their enquiries.