Responsible for retaining and salvaging customer by proactively identifying and addressing customer concerns, negotiating retention strategies, and implementing initiatives to reduce churn.
Training Programme DevelopmentDesign and update training modules based on new products and market requirements.Develop Standard Operating Procedures (SOPs) for product applications.Evaluate training effectiveness and recommend improvements.Keep training materials updated with the latest medical and scientific information.
Planning: Assist the program manager in planning the mechanical design and managing future work if required by preparing development plans. Preparing validation testing plans. Co-ordinate development work covering hardware, software, mechanical. Preparation of documentation. Publish progress reports. Close liaison with suppliers and sub-contractors.
Monitor production processes to ensure adherence to FSSC, HACCP, GMP, and HALAL standards. Perform routine quality checks, sampling, and testing. 监控生产流程,确保严格遵循 FSSC、HACCP、GMP 及清真(HALAL)标准;定期进行质量抽查、采样与测试。