- 27-3 & 29-3, Jalan PJU 5/10, Dataran Sunway, Kota Damansara Petaling Jaya Selangor Malaysia 47810

Working Location
Job Description
Requirements
Job Overview
We are looking for a passionate and knowledgeable Medical Trainer to join our team. You will be responsible for delivering product training, clinical education, and technical support to internal staff, distributors, healthcare professionals, and clinic partners.
You will play an important role in ensuring participants have a strong understanding of our products, treatment protocols, proper product usage, and regulatory requirements while maintaining high professional and ethical standards.
Candidate Requirements
Diploma or Bachelor's Degree in Nursing, Pharmacy, Biomedical Science, Medical Science, Life Science, Aesthetic Medicine, or a related field.
Minimum 2–5 years of experience in medical aesthetic device training, clinical education, medical aesthetics, pharmaceutical, or related industries.
Experience conducting product training and professional presentations is an advantage.
Excellent presentation and public speaking skills.
Strong product knowledge and clinical understanding.
Good communication and interpersonal skills.
Strong training and coaching abilities.
Ability to simplify technical information for different audiences.
Good organizational and time management skills.
Proficient in Microsoft Office, including PowerPoint, Excel, and Word.
Fluent in English and Bahasa Malaysia; Mandarin is an added advantage.
Willing to travel locally and overseas when required.
Salary range depending on experience and job position level:
Junior Medical Trainer:RM3,500–5,500
Medical Trainer:RM5,500–8,000
Senior Medical Trainer:RM8,000–12,000
Responsibilities
Product Training
Develop and conduct product knowledge training for internal staff, distributors, clinics, and customers.
Deliver theoretical and practical training on products, ingredients, treatment protocols, and product applications.
Prepare training materials, presentations, manuals, and educational resources.
Ensure trainees understand product indications, contraindications, benefits, and proper usage.
Clinical Training
Conduct hands-on product demonstrations and practical workshops.
Train doctors, aesthetic practitioners, nurses, therapists, and clinic staff on treatment procedures.
Provide guidance on treatment techniques, patient selection, and post-treatment care.
Ensure treatments are performed according to company protocols and safety guidelines.
Product Support
Provide technical support to customers regarding product usage and treatment procedures.
Handle product-related enquiries from internal teams and external customers.
Assist the Sales team during product launches and customer presentations.
Troubleshoot product-related issues and provide appropriate solutions.
Training Programme Development
Design and update training modules based on new products and market requirements.
Develop Standard Operating Procedures (SOPs) for product applications.
Evaluate training effectiveness and recommend improvements.
Keep training materials updated with the latest medical and scientific information.
Regulatory & Compliance
Ensure all training content complies with applicable local regulatory requirements.
Ensure product claims are accurate and compliant with relevant regulations.
Maintain proper documentation of training records and attendance.
Stay updated on industry regulations and best practices.
Product Launch Support
Participate in new product launches and product briefing sessions.
Conduct product briefings for internal staff and business partners.
Assist in developing marketing and educational materials.
Support exhibitions, conferences, seminars, and workshops.
Market & Product Knowledge
Keep updated on industry trends, competitor products, and new technologies.
Review scientific journals and clinical evidence relating to company products.
Provide feedback to Management on market trends and customer needs.
Collaboration
Work closely with the Sales, Marketing, Regulatory Affairs, and Product Management teams.
Support customer visits and educational events.
Assist Management with training strategies and business development initiatives.
Reporting
Prepare monthly training reports.
Maintain training attendance records and competency assessments.
Monitor training performance and customer feedback.
Report field observations and customer insights to Management.
Other Responsibilities
Travel locally or overseas to conduct training when required.
Represent the Company professionally during meetings and events.
Work on weekends or public holidays when required.
Perform other duties assigned by Management from time to time.
Benefits
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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