Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Preparation of schedules for all production equipment, preparing and updating daily production reports, working with production personnel to ensure orders are processed and completed on time
Correspondence & Communication: Manage incoming phone calls, WhatsApp, emails, visitor reception, and serve as a liaison between internal teams and external vendors, organizations, government agencies, etc.
Invoice Generation: You will be responsible for creating and processing invoices for the goods or services provided by your company to customers or clients. This involves ensuring that all relevant details are accurately included, such as item descriptions, quantities, prices, taxes, and payment terms.
Assist with inventory management by monitoring stock levels, receiving deliveries, checking for damages, and reporting low stock or discrepancies to management.
Assist in the preparation of sales proposals, presentations, and marketing materials, ensuring accuracy, consistency, and adherence to brand guidelines.