Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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Communicate effectively with clients to provide shipment updates, answer inquiries, and address any concerns related to their freight, ensuring a high level of customer satisfaction.
Support the logistics team in managing inventory, preparing reports on shipment volumes and performance, and identifying opportunities for process improvements.
Perform data entry tasks to update shipment information, generate reports, and assist in the reconciliation of freight charges.
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Inventory Management
Warehouse Operations
Data Entry
Communication Skills
Teamwork
Problem Solving
Time Management
Attention to Detail
Logistics Coordination
Record Keeping
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
...
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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