Maintain accurate records and ensure full compliance with LMW (Licensed Manufacturing Warehouse) requirements and Malaysian customs regulations, including duty exemption management and documentation control.
Manage warehouse operations, ensuring high levels of inventory accuracy, efficient storage, and on-time delivery of materials to subcontractors and customers.
Lead supplier audits, evaluations, and requalification activities.
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Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Coordinates with suppliers on open or outstanding purchase orders, delivery schedules, and performance improvement initiatives.
Tracks and follows up on unfulfilled customer backorders to ensure timely fulfillment.
Liaises with vendors on part inquiries, purchase forecasts, pricing, shipping arrangements, and claims management for both customers and suppliers.
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To contribute to Company’s Cash Flow Management, Cost of goods target and Gross profit by achieving high forecast accuracy and optimisation of inventory control.
To maintain and track all Purchasing expenses in within approved annual budget.
To implement Demand Planning based on deep understanding of company’s sales planning so that the company’s operations are not impacted and no loss of sales opportunity.
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Administrative Support
Order Processing
SO & DO Processing
Invoice Processing
Data Entry
Document Management
Microsoft Excel
Inventory Coordination
Service Coordination
Filing & Record Keeping
Communication Skills
Time Management
Attention to Detail
Problem Solving
Teamwork
Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
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