Quality Assurance: Uphold high quality standards throughout the machining process. Ensure all production steps are carried out according to instructions and best practices. Oversee investigations into quality issues, identify root causes, implement preventive actions, and drive a zero-defect mindset.
Continuous Improvement:Drive improvements in processes, reduce waste in materials, time, and resources, and improve productivity. Apply methodologies such asLean Manufacturing, 5S, Six Sigma, and Industry 4.0. Encourage improvements and ensure effective implementation of SOPs and work
Technical Oversight: Provide technical guidance and support to the production team in troubleshooting complex machining challenges. Recommend and implement investments in new technologies, machinery, tooling, and software to enhance manufacturing capabilities and output.
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Facilitate the onboarding process for new hires, ensuring all necessary documentation is completed and providing an introduction to company policies and procedures.
Assist in the development and implementation of HR policies and procedures, ensuring compliance with Malaysian labor laws and company regulations.
Manage employee relations issues, providing guidance and support to employees and management, and contributing to a positive work environment.
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Experience developing saved searches KPIs, reports and dashboards in NetSuite. Certification in one or more NetSuite administration courses is appreciated but not mandatory
Strong Experience supporting Finance organization, understanding Financial concepts and translating requirements into effective solutions.
Experience in successfully engaging multiple projects simultaneously and orchestrating teams to execute.
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
+3
Posted
a day ago
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