Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Merchandising & Promotion: Ensure optimal product placement, visibility, and promotional displays. Execute in-store promotions, sampling, and special campaigns while monitoring and reporting competitor activities.
Stock Monitoring: Monitor outlet stock levels to avoid out-of-stock situations and coordinate with warehouse/logistics for timely deliveries.
Reporting & Compliance: Prepare daily sales reports, visit reports, and monthly summaries. Maintain an accurate customer database and adhere to company policies, pricing guidelines, and sales procedures.
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Provide regular market and competitors information in monthly reporting: To provide and support the sales teams as well as management with accurate market information, feedback and competitors activities.
Ensure sales collection efficiency: To monitor and assist Credit Control department on collection for receivables within credit terms promptly for area of responsibility.
Ensure clearance of slow moving stocks: To support inventory in clearance of slow moving stocks in area of responsibility.
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Articulate the value proposition of our tailored programs, including individual development plans, access to an investor network, capital availability, and entrepreneurship knowledge enhancement.
Use provided scripts, closing frameworks, and a structured sales process to address objections, provide support, and complete the sale effectively.
Respond promptly to customer inquiries, follow up and address any issues on their orders or payment statuses.
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Pengetahuan asas mengenai penyelenggaraan lori
Mempunyai pengalaman bekerja di gudang atau urus stok adalah satu kelebihan
Mempunyai lesen forklift adalah satu kelebihan
Articulate the value proposition of our tailored programs, including individual development plans, access to an investor network, capital availability, and entrepreneurship knowledge enhancement.
Use provided scripts, closing frameworks, and a structured sales process to address objections, provide support, and complete the sale effectively.
Respond promptly to customer inquiries, follow up and address any issues on their orders or payment statuses.
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Interact actively with viewers by answering product-related questions, creating an enjoyable shopping experience, and improving audience engagement and conversion rates.
Participate in live stream planning, including familiarising yourself with products, promotional campaigns, and live streaming procedures.
Collaborate in the production of short-form videos and promotional content for TikTok, Instagram, Facebook, and other social media platforms.
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