To be professional in attending to all inquiries, phone calls, channel to the respective department or person in charge all the time.
Reaching and attract new customer using online marketing tools (Facebook, Instagram, Tiktok and others) and offline marketing tools (Bunting, Banner, Marketing Booth/ Event)
Assist in content creating and photo/video shooting.
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For Government Loan processing, ensure to register client LPPSA, prepare all the customers documentation prior submitting to LPPSA for approval
To schedule Loan Agreement signing appointment with customers and follow up closely with sales admin team, credit control team with regards to progress of the bank loans, release of successful bank loans and project progressive release.
To coordinate and arrange for document stamping and ensure legal documents are in customer possession
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To liaise & coordinate with supplies on marketing materials, product launch, promotional events, road shows and other related marketing campaigns.
Be constantly updated on competitor products in the market and build network with personnel across the same industry to gain first hand industry information to develop strategic approach toward prospects.
Build strong rapport and response to prospects enquiries with excellence service every touch point to maintain high customer satisfaction level.
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Coordinate with sales agents, purchasers, solicitors, bankers, and interdepartmental teams for timely execution of Sale & Purchase Agreements and Loan Agreements.
Monitor and track the sales process for efficient closing and documentation within set time frames.
Perform ad-hoc assignments and duties assignedby the Management as necessary.
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