Evaluate and integrate KYC vendors based on geographic coverage, recognition accuracy, stability, cost, and regulatory suitability
Translate regulatory and risk requirements into clear user flows, decision rules, exception handling, and operational tools
Explore emerging identity technologies, including AI-assisted verification and alternative data validation, and turn viable solutions into production capabilities
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Proactive system optimisation through continuous monitoring, identifying performance bottlenecks, and recommending architectural or process enhancements to prevent future issues
Manage and troubleshoot technical components with sound judgment, escalating complex problems while suggesting preventive measures and long-term solutions
Establish, maintain, and continuously improve SOPs, incorporating lessons learnt and industry best practices to enhance operational efficiency
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Provide case coverage as well as standby as Clinical Specialist to scrub in for joint replacement cases.
Drives account growth by working with key hospital staff, thought leaders and referring doctors to develop a referral base and increase procedure volume.
Provide training and Clinical/Technical support to surgeons and hospital staff.
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Collaborate with cross-functional teams, including local import team, legal departments HQ purchasers team, etc. to align product compliance efforts with business goals.
Develop and maintain databases accurately with up-to-date records of product compliance activities and documentation.
Prepare compliance reports for management and regulatory authorities as required.
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Conduct market research and translate consumer and technology trends into sound business decisions
Understanding consumer needs and behavioral patterns to identify appropriate products/services for different segments, influencing overall product road map
Key person responsible for new product launch, including developing appropriate product and pricing strategy, working closely with internal stakeholders on product training and implementation of effective market communication to end-users
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Conduct market research and translate consumer and technology trends into sound business decisions
Understanding consumer needs and behavioral patterns to identify appropriate products/services for different segments, influencing overall product road map
Key person responsible for new product launch, including developing appropriate product and pricing strategy, working closely with internal stakeholders on product training and implementation of effective market communication to end-users
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Place and execute orders for Fixed Income products received via OMS
Design and approval of new or materially changed fixed income products, ensuring they meet both global and local regulatory requirements, aligns with global strategy, and addresses customer needs; maintain thorough documentation of the product design process for proper audit trail.
Participate and conceptualize on platform related projects to enhance workflow, automation and streamline processes. This includes delivery, UAT and commercialization of the project post go-live.
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Collaborate with cross-functional teams in conducting market research to identify trends, competitor products, and opportunities in the medical device industry.
Conduct user needs assessments to gather insights from end users in the clinical setting through surveys, interviews, and feedback sessions.
Understand and analyse users’ needs, pain points, and preferences.
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• Ensure timely, high quality and cost effective implementation of products/projects development in close collaboration with internal departments and external partners.
• Tap into external brains (scientific and industrial partners) via development of our company‘s relationship with centers of excellence (ex. NYP in Singapore) and the organisation of idea generation events (e.g., Hackathons).
• Develop Compnay‘s Exploration center / Demo kits in APAC in coordination with product management and sales.
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5–10+ years of experience in digital product management (apps, SaaS, platforms or subscription services), ideally in health, wellness or sports technology.
Ability to discuss and work credibly with both business and technical stakeholders and make informed trade-offs in complex contexts.
Strong commercial thinking, including experience in business cases, pricing, profitability or other scalable business model considerations.
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