Knowledge Management:o Maintain and update knowledge base articles and support documentation to reflect the latest information and procedures.o Contribute to the development of training materials and user guides.
Order Tracking and Inspection: Track inbound shipments, verify that delivered goods match quality standards and purchase specifications, and handle returns or replacements for damaged or incorrect items.
Process monthly payroll and administer attendance, leave, overtime, employee benefits, and statutory contributions, including EPF, SOCSO, EIS, and PCB.