Execute effective sales campaigns and promotional activities to maximize outlet participation, revenue growth, and market opportunities.
Lead, coach, and motivate outlet teams to achieve business objectives while developing a high-performance and customer-focused culture.
Deliver an excellent customer experience by maintaining high service standards, resolving customer issues effectively, strengthening customer loyalty, and using customer insights to improve products and services.
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Equipment Calibration & Care: Ensure proper maintenance, calibration, and routine checks of all CMM machines and precision measuring tools in the QA lab.
Internal Root Cause Analysis: Assist internal teams in identifying defect causes (5-Why / Fishbone) and establishing internal corrective actions to prevent recurring production defects.
CMM Programming & Metrology: Write, test, and optimize offline/online CMM programs from CAD models or 2D / 3D engineering drawings to verify part dimensions and characteristics accurately.
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Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
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Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty.
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Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty.
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Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty.
...
Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty.
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Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
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Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
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