Leverage internal resources such as knowledge base, policies, portals, and employee handbook and other relevant document in all inquiries and interactions with the employees and third party personnels.
Work in close collaboration with larger PS&S team and Line manager when dealing with complex enquiries, issues or requests, and escalating as necessary, the incoming enquiries in a confidential, responsive, and customer-focused manner.
Keep abreast of system changes and provide support for ServiceNow upgrades, participate in testing with subject matter experts and ensure delivered functionality performs as expected.
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Review tenancy agreements, letters of offer, and other lease-related documentation in collaboration with internal stakeholders and legal representatives.
Manage and maintain the Property Management System (PMS), including the creation, modification, and updating of property and tenancy records for new and existing stores.
Ensure the accuracy and integrity of tenancy, rental, and property databases through timely data maintenance and administration.
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Design, optimize, and own sourcing strategies by leveraging tech talent channels, social platforms, referrals, and innovative sourcing methods to build strong and sustainable talent pipelines;
Uphold and continuously raise standards of candidate experience and hiring excellence across the entire recruitment lifecycle;
Drive improvements in recruitment processes, tools, and practices using data, metrics, and market insights to influence decision-making and outcomes;
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Support payroll processing, benefits administration, and HR compliance reporting.
Ensure HR practices align with company policies and statutory requirements. Submit HRDF grant applications, handle MDEC submissions and manage government-related documentation.
Coordinate the Insurance registration/termination with the provider.
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Design, optimize, and own sourcing strategies by leveraging tech talent channels, social platforms, referrals, and innovative sourcing methods to build strong and sustainable talent pipelines;
Uphold and continuously raise standards of candidate experience and hiring excellence across the entire recruitment lifecycle;
Drive improvements in recruitment processes, tools, and practices using data, metrics, and market insights to influence decision-making and outcomes;
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Assist in establishing, reviewing, and implementing company policies and procedures.
Advise Management on disciplinary issues, staff counselling, grievances, terminations, and other employee-related matters in line with the Employment Act and Industrial Relations Act.
Manage and respond to auditor queries related to HR and Admin.
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Manage and maintain the Property Management System (PMS), including the creation, modification, and updating of property and tenancy records for new and existing stores.
Ensure the accuracy and integrity of tenancy, rental, and property databases through timely data maintenance and administration.
Coordinate closely with Legal, Finance, Operations, landlords, and external solicitors to facilitate lease execution, payment matters, and operational requirements.
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Investigating reported grievances and whistleblowing complaints including recording statements from witnesses and evaluation of evidence for disciplinary action
Research on employment laws, both local and overseas.
Assist in drafting of employment contracts for SDP Group operational jurisdictions and advise on employment laws / regulations
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To provide administrative assistance and support in teaching and learning activities for the school.
To assist PC, ensure the proper documentation and all the information are updated, i.e: maintaining MQA filing record to satisfy MQA requirements for audit purpose
To respond on the students' requests, complaints and compliments in order to ensure the services are up to students' expectation.
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