Serve as a key point of contact for customer inquiries, providing timely and professional responses via phone, email, and in person, and escalating issues as needed.
Prepare sales reports, presentations, and other documentation, ensuring all materials are accurate, well-organized, and professionally presented.
Collaborate effectively with internal teams, including production, logistics, and finance, to facilitate smooth order processing and resolve any potential issues.
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Communication: Act as a point of contact for clients, coordinating with the site team or project managers to relay updates or resolve minor scheduling issues.
Product Knowledge: Learn and maintain an understanding of our product lines (e.g., rigging equipment, cargo lashing, or industrial components) to effectively support the sales team.
Data Entry: Perform accurate data entry for inventory logs and sales tracking reports.
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