Strong in time management and multitasking skills
proactive with a positive working attitude
Able to handle confidential information professionally
Possesses excellent problem-solving and coordination abilities
Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing.
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Handle cash and card transactions accurately, process payments, and provide customers with receipts. Maintain the cash register and balance cash drawer at the end of each shift.
Keeping FOH and shared kitchen area clean and organized, including wiping tables, sweeping floors, and sanitizing high-touch surfaces and maintaining cleanliness and orderliness in the coffee preparation area.
Promote café specials, new coffee blends, and additional menu items to customers. Upsell supplementary items such as pastries, desserts, or merchandise to enhance the customer experience and increase sales.
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The Home-Based Regional Sales Representativeis responsible for managing and growing sales within aspecific geographic region while working remotely. Each representative “owns” their assigned territory such as the Central, Northern, or Southern region and is accountable for achieving regional sales targets, expanding market presence, and managing key customer relationships.
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Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
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Serve as a key point of contact for customer inquiries, providing timely and professional responses via phone, email, and in person, and escalating issues as needed.
Prepare sales reports, presentations, and other documentation, ensuring all materials are accurate, well-organized, and professionally presented.
Collaborate effectively with internal teams, including production, logistics, and finance, to facilitate smooth order processing and resolve any potential issues.
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Serve as a key point of contact for customer inquiries, providing timely and professional responses via phone, email, and in person, and escalating issues as needed.
Prepare sales reports, presentations, and other documentation, ensuring all materials are accurate, well-organized, and professionally presented.
Collaborate effectively with internal teams, including production, logistics, and finance, to facilitate smooth order processing and resolve any potential issues.
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