Develop detailed Standard Operating Procedures (SOPs) tailored to each client’s needs and effectively socialize these procedures with internal business partners.
Coordinate initial item pickups, utilizing in-person, telephone, or chat-based communication to ensure seamless collection.
Serve as the central point of communication by providing real-time pickup information to the Sprinter Coordinator via WhatsApp and WeChat groups.
...
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Develop detailed Standard Operating Procedures (SOPs) tailored to each client’s needs and effectively socialize these procedures with internal business partners.
Coordinate initial item pickups, utilizing in-person, telephone, or chat-based communication to ensure seamless collection.
Serve as the central point of communication by providing real-time pickup information to the Sprinter Coordinator via WhatsApp and WeChat groups.
...
Support the preparation of new outlet openings, including outlet checklists, campaign materials, staff readiness items, and coordination with relevant departments.
Assist in implementing operational SOPs, process updates, training materials, and instructions from HQ across all outlets.
Conduct outlet visits or ground follow-ups when required and provide clear updates on observations, operational issues, staff feedback, and customer behaviour.
...
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Support the preparation of new outlet openings, including outlet checklists, campaign materials, staff readiness items, and coordination with relevant departments.
Assist in implementing operational SOPs, process updates, training materials, and instructions from HQ across all outlets.
Conduct outlet visits or ground follow-ups when required and provide clear updates on observations, operational issues, staff feedback, and customer behaviour.
...
Support the preparation of new outlet openings, including outlet checklists, campaign materials, staff readiness items, and coordination with relevant departments.
Assist in implementing operational SOPs, process updates, training materials, and instructions from HQ across all outlets.
Conduct outlet visits or ground follow-ups when required and provide clear updates on observations, operational issues, staff feedback, and customer behaviour.
...
Corrective Action & Follow-up: Work closely with store managers to establish improvement action plans and track the progress of issue resolution until fully resolved.
Operational Efficiency: Assist in streamlining day-to-day store processes to boost overall productivity and elevate the end-to-end customer experience.
Campaign & Project Support: Provide hands-on operational support for marketing promotions, store events, seasonal launches, and new store openings.
...
Job Requirements
Experience: 1–3 years of experience in retail operations
store auditing
or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness
and service quality.
Communication & Influence: Strong interpersonal and communication skills
capable of providing constructive feedback and driving compliance professionally.
Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.
Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred
if applicable).
Technical Skills: Proficient in MS Office / Google Workspace for drafting clear
structured operational reports.