Inventory & Visual Merchandising: Maintain flawless Japanese-standard visual merchandising guidelines and ensure optimal stock health for both high-turnover items and premium gear.
Data Reporting: Track daily/monthly KPIs, analyze footfall vs. sales trends, and provide direct feedback to management regarding customer demands in KL.
Drive Flagship Performance: Own the store’s sales targets by optimizing conversion rates, improving Average Basket Value (ABV), and creating local instore marketing initiatives.
...
Customer Service
Sales
Retail Management
Store Operations
Inventory Management
Team Leadership
Sales Management
Visual Merchandising
Product Knowledge (Wellness & Sports Performance)
Staff Training and Development
Brand Representation
Act as the regional voice to HQ, advocating for market-specific needs including exclusives, Haute Maroquinerie, and new launch priorities that support the retail action plan.
Collaborate with HQ Merchandising and Logistics to secure the right assortment and quantities at all times.
Partner with Retail and Visual Merchandising teams to monitor merchandise implementation quality, sell-through effectiveness, and floor performance — flagging issues early and driving corrective actions.
...
Work with supplier/internal team for materials, fixtures, props, POP/POSM and/or other items for the store/ promotions/ events and ensuring timely, optimized & cost-effectiveness implementation.
Monitoring costs and annual budget and works within set budget.
Studying and keeping abreast with consumers’ lifestyle, demographics, design & competitor's trends to assist the company in making sound decision.
...
Consignment & Brand Curation: Source, evaluate and manage consignment brands and products that complement Company’s assortment. Ensure each product is commercially viable, relevant to our customers and aligned with the Company brand
Supplier & Vendor Management: Build strong relationships with suppliers and vendors, negotiate pricing and commercial terms, and ensure product quality, costs and delivery timelines meet expectations.
Cross-Functional Collaboration: Work closely with Operations, Retail, E-Commerce, Creative and Customer Service teams to ensure products are launched successfully, stocked appropriately and continuously improved based on customer feedback and business performance.
...