Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
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Spearhead cybersecurity and digital risk management programs to strengthen cyber resilience, threat detection, regulatory compliance, and protection of digital and operational technology assets.
Oversee Digital financial management including budgeting, forecasting, CAPEX/OPEX optimization, and resource allocation to maximize ROI and align investments with business priorities.
Lead the evaluation and adoption of emerging technologies such as Cloud Computing, AI, ML, IoT, Digital Twins, and AR/VR to enhance automation, innovation, and operational competitiveness.
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Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
Outdoor Sales & Up Sale : Proactively identify and secure new business opportunities by reaching out to potential customers. Planning and executing a structured product upselling strategy to increase sales value from existing customers and markets. Setting a clear sales target and determining the implementation timeline
Online Sales Management: Manage and grow online sales channels, including responding to customer inquiries on digital platforms, processing online orders, coordinating deliveries, and implementing online promotional activities to increase sales and brand visibility.
Event Participation: Represent the company in roadshows and events, showcasing our products and services.
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Asist to manage and update online sales platforms, including Shopee,Lazada and TikTok, ensuring accurate and timely product listings, pricing, and order processing
Ensure all packed items are accurate, secure, and properly labeled before dispatch