Maintain relationships with clients by provide support, information and guidance, researching and recommending new opportunities and service improvement.
Identify and analyses services enhancement and improvement based on market feedback, industry trends.
To promote & sell company products & service ie. guest rooms, conference and function facilities to individual, corporate, government sector, industrial, travel agent & associations.
To monitor, maintain corporate clients accounts & prepare clientele analysis.
To follow-up on clients requests, feedback & provide prompt outstanding service.
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To promote & sell company products & service ie. guest rooms, conference and function facilities to individual, corporate, government sector, industrial, travel agent & associations.
To monitor, maintain corporate clients accounts & prepare clientele analysis.
To follow-up on clients requests, feedback & provide prompt outstanding service.
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Reconcile creditors’ statement on monthly basis and follow-up on discrepancies.
Maintain regular communication with other departments and external stakeholders on payment/collection mattersand ensure all queries are resolved promptly and efficiently.