Proficient in Microsoft Office
Good organizational and time management skills
Strong attention to detail and accuracy
Good written and verbal communication skills
Ability to multitask and prioritize work effectively.
Responsible
reliable
and able to meet deadlines.
Positive attitude with a willingness to learn.
Good interpersonal skills and a team player.
Basic data entry and record management skills.
Able to maintain confidentiality and handle sensitive information professionally.
Sales Support
Customer Service
Order Processing
Data Entry
Record Keeping
Communication Skills
Time Management
Organizational Skills
Attention to Detail
Problem Solving
Teamwork
Microsoft Office
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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