Understand and utilize economic, financial and industry data to accurately diagnose production strengths and weaknesses, identify key challenges, and formulate strategies and plans
Meet internal and external customer satisfaction requirements and achieve the Key Performance Indicators (KPIs) set by management.
Direct and coordinate overall production activities by utilizing resources effectively to maximize output at minimum cost, whilst maintaining defined quality levels and meeting forecast requirements
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Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety.
Quality Metrics: Track technical competency scores and pre-deployment completion to ensure every "Trooper" sent to a food service site is technically proficient.
F&B Professionalism: Facilitate modules on hygiene-specific conduct, professional grooming (F&B standards), and adaptability within fast-paced kitchen/service environments.
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