Resolving technical issues with contractors, suppliers, vendors and customers
Involve in start-up works of new car parks and handing over of car parks. Example termination of telephone lines, arrange with contractor to install / remove signs, co-ordinates with contractors to install / dismantle of equipment
Provide technical support and troubleshooting of car park equipment
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This role is critical for supporting a high-availability 24/7 SOC environment within an MSSP, ensuring strong platform performance, continuous improvement, and alignment to industry best practices.