Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.Premier Relationship ManagerWhy JoinImagine building long-lasting relationships with high net worth individuals and families, helping them achieve their financial goals and aspirations. As a Premier Banking Affluent Client Relationship Manager at OCBC, you'll have the opportunity to work with a select group of clients, providing tailored financial solutions and exceptional service.How you succeedIt starts with understanding the unique needs and desires of each client. You'll take a holistic approach to relationship management, identifying opportunities to provide value-added services and solutions that meet their individual needs. By building trust and delivering exceptional service, you'll drive client loyalty and growth.What you do- Manage a portfolio of high net worth clients, providing tailored financial solutions and advice- Develop and maintain long-term relationships with clients, identifying opportunities to provide value-added services- Collaborate with internal stakeholders to deliver integrated financial solutions- Conduct regular portfolio reviews and provide market updates to clients- Identify and pursue new business opportunities to grow the client baseWho you are- A degree in a relevant field, such as finance or business- At least 5 years of experience in private banking or wealth management- Strong understanding of investment products and financial markets- Excellent communication and interpersonal skills- Ability to build strong relationships with high net worth individuals and families- Strong business development and sales skillsWho we areAs Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.What we offerCompetitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.Personal Banking Relationship ManagerWhy JoinImagine building long-lasting relationships with customers, helping them achieve their financial goals, and growing your career with one of Asia's leading banks. As a Personal Banking Relationship Manager at OCBC, you'll have the opportunity to make a real difference in people's lives and drive business growth.How you succeedIt starts with understanding the needs and desires of our customers. You'll build strong relationships, identify opportunities, and provide tailored financial solutions to help them achieve their goals. By being proactive, responsive, and customer-focused, you'll drive sales growth, expand your network, and deliver exceptional customer experiences.What you do- Manage a portfolio of high-value customers, building relationships and identifying opportunities to grow their wealth- Provide expert advice on investment, insurance, and banking products, tailoring solutions to meet individual needs- Develop and execute sales strategies to achieve business targets and expand your customer base- Collaborate with internal stakeholders to deliver seamless customer experiences and resolve issues promptly- Stay up-to-date with market trends, regulatory changes, and product developments to maintain your expertiseWho you are- A degree holder with at least 3 years of experience in banking, finance, or a related field- Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds- Proven sales and relationship-building skills, with a track record of achieving targets and growing customer relationships- Strong product knowledge, with the ability to provide expert advice on investment, insurance, and banking products- Self-motivated, proactive, and results-driven, with a strong focus on customer satisfaction and business growthWho we areAs Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.What we offerCompetitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Based on the reports and engagement with the Regional Manager, Branch Managers and Business Managers and their RH to work out an action plan and execute the plan to help the Branches and Region achieve the Credit Life ANP, Take up rate and Case Size target
To ensure regular scheduled Regional and branch visitation for engagement with SMEs and Branch Managers, Business Managers and Branch Credit Staff
To build and maintain strong relationship with the Regional Manager, Branch Managers, Business Managers, SMEs and Branch Credit Staff to ensure they avail their assistance and support to achieve Region’s Credit Life business line targets
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