Solution Evaluation: Assess existing systems, technologies, and processes to identify gaps and areas for improvement. Conduct feasibility studies and recommend appropriate solutions to address business challenges. Inform the requestor of the cost and time estimate.
Solution Design and Development: Develop comprehensive solution designs, considering both technical and business aspects. Ensure alignment with organizational goals, standards and best practices. Participate in development activities.
System Integration: Coordinate with development teams and vendors to ensure smooth integration of new solutions with existing systems. Participate in system testing, troubleshooting and issue resolution.
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Reach out to potential clients on a cyclical basis to inform them about our latest products and services.
Services existing accounts and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales leads.
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Prepare professional recommendations, proposals and costings that link your suggested solutions to specific legal requirements, standards (e.g. OSHA, FMA, ISO 45001) and risk reduction.
Build and maintain strong, long‑term working relationships with Safety & Health Officers, OSH Coordinators and other key stakeholers.
Ensure high standards of follow‑through and customer care – from first engagement, solution design and implementation support to after‑sales service and issue resolution.
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Work on complex bids and respond to RFPs, requiring deep knowledge in specialized architecture areas such as Core Insurance applications, network security, and information systems.
Lead consulting or architectural engagements with Insurance Clients as a Technical Solutions Consultant.
Conduct in-depth technical discussions with clients, providing tailored solutions that align with their IT landscape and future roadmap.
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You will offer product/solution/service-related training, perform trainings internally and externally on promoted products and applications.
You will lead, drive and hold itself accountable for the highest standards of health, safety and environment to ensure Zero Harm is achieved, responsible for compliance with relevant HSE policy and procedures, ensuring proactive risk assessments take place and corrective actions monitored/followed up, build an injury, incident, near miss and hazard reporting culture within the team, guaranteeing reported incidents will be investigated and action taken, create a workplace where everyone views health, safety and environment as the most important non-negotiable value of your business.
You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
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You are a trusted advisor, not just a salesperson. As our Sales Consultant, you take warm, qualified leads and guide decision-makers through a structured buying journey — diagnosing business challenges, building a compelling case for change, and leading stakeholders to confident decisions. You operate with the precision of a consultant and the drive of a hunter. Every deal in your pipeline is a target. Every target gets closed.
KEY RESPONSIBILITIES
• Own your pipeline — forecast accurately, update deal stages proactively, and hit targets without being chased.
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Prepare Bill of Materials (B.O.M) for RFQ/RFP/tender submission.
To be the main technical resource to answer and educate the customer on issues ranging from features, specifications and functionality to integration.
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Oversee the maintenance and enhancement of call centre systems (e.g., CRM & telephony). Act as the escalation point for system-related issues and incidents.
Drive automation and digitalisation initiatives to improve operational efficiency.
Oversee the development and maintenance of dashboards, reports, and performance metrics to support business decisions.
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