The Consultant will be responsible for the industry solutioning framework design aligned to the country’s market demands.
The Industry Consultant will work closely with sales, partners, solution and industry service delivery to ensure that the proposed industry solutions accurately address the industry needs and are appropriately supported by the key industry players and decision-makers.
The Industry Consultant will lead the design of the industry solutions and advisory role in Esri Malaysia, supporting Esri Malaysia throughout the sales and delivery process including but not limited to, sales support, bid support, technologies updates, events & conferences and technical advisory that is required by the assigned industry.
...
Solution Evaluation: Assess existing systems, technologies, and processes to identify gaps and areas for improvement. Conduct feasibility studies and recommend appropriate solutions to address business challenges. Inform the requestor of the cost and time estimate.
Solution Design and Development: Develop comprehensive solution designs, considering both technical and business aspects. Ensure alignment with organizational goals, standards and best practices. Participate in development activities.
System Integration: Coordinate with development teams and vendors to ensure smooth integration of new solutions with existing systems. Participate in system testing, troubleshooting and issue resolution.
...
Lead Technology Foresight Integration: Maintain technical ownership and oversee the integration of the ITONICS platform to effectively map external market trends and emerging technology phases
Enable Data-Driven Portfolio Management: Architect a seamless toolchain that bridges corporate strategy and engineering execution, providing clear, transparent insights into dependencies, technical debt, and redundancies for senior leadership
Embed "Decisions Over Documents" Practices: Partner with Architecture Practice Leads to embed practical governance guardrails directly into the tooling ecosystem, reducing administrative friction for engineering teams
...
Conduct prompt Corrective Maintenance (CM), system troubleshooting, and ad-hoc emergency fault repairs to secure strict client SLA uptimes
Develop and author detailed technical documentation, including PM/CM logs, site incident write-ups, and FMS end-user manuals.
Liaise directly with ground-level client personnel (Pump Station Attendants and Station Supervisors) to ensure effective, day-to-day operations and gather technical feedback.
...