Analyse customer load profiles, utility tariff structures, and site constraints to size and configure BESS solutions (maximum demand, peak shaving, power, capacity, AC/DC-coupling, dispatch strategy).
Build financial models (ROI, payback, IRR/NPV) that quantify customer savings and support the BD team in making a compelling business case to C-suite stakeholders.
Coordinate with internal engineering and product teams to validate solution feasibility and ensure proposals are deliverable within cost and margin targets.
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Explain and set expectations on product and terms and conditions of fibre installation. Be willing to explore and adapt new ways to enhance customer experience and propose ideas to minimize customer complaints.
Ensure all scheduled fibre installations and troubleshooting tasks are completed with minimal return orders, and work with fibre infra partners and installers to resolve any on-ground issues including disputes.
Liaise with partners to secure appointments and resolve on ground issues.
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Collaborate closely with sales teams, project team, product & engineering team to ensure proposals are accurate, competitive, and technically achievable.
Respond to technical inquiries, prepare RFP/RFI responses, and clarify technical specifications throughout the entire sales cycle.
Conduct in-depth client research (industry challenges, workflows, KPIs, etc.) and produce a Client Requirements Specification document.
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Sales
Marketing
Business Development
Communication
Presentation Skills
Negotiation
Lead Generation
Microsoft Office
Social media marketing
Canva
Adobe Photoshop
Meta Ads
Google Ads
CRM software
Event planning and coordination
Audio Visual Systems
AI Security
Technical Sales
Client Relationship
Product Demonstration
System Design
Troubleshooting
Proposal Writing
Negotiation Skills
Communication Skills
Problem Solving
Project Management
Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Develop and oversee SOPs for device deployment, proactive maintenance, and NIST 800-88 compliant data sanitization for end-of-life cycles.
Prepare proposals, solution overviews, BOMs/BOQs, and SOWs, and collaborate with commercial teams on pricing and cost models aligned to Rentalworks’ 3R and sustainability value proposition.
Deliver clear, compelling presentations, demos, and technical workshops to IT teams and business stakeholders including management/C suite.
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Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Manage the entire sales cycle, from lead generation and qualification to proposal development, negotiation, and closing deals for IT hardware solutions.
Leverage expertise in the Eperolehan system to efficiently navigate government tender processes and ensure timely submission of competitive bids.
Collaborate with technical teams to design and present customized IT hardware solutions that align with government requirements and budgetary constraints.
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