Ability to maintain confidentiality and safeguard employee data by adhering to compliance standards.
Must possess the ability to learn quickly and follow multi-step instructions with accuracy and attention to detail. Balance of following steps and using judgment.
The incumbent must be able to analyze received information and demonstrate excellent problem-solving skills by using a variety of resources. Utilize judgment to make the best recommendation to drive a positive customer experience.
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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Assist request and prepare bank drafts, insurance guarantees, FOMEMA medical certification and all other related documentations for Immigration Office.
Assist ensure all foreign workers’ passports are valid throughout their employment period with the company assist them on their passport renewal.
Work hand-in-hand with HR and Admin Officer to conduct orientation and to handle disciplinary problems and grievances of foreign worker to ensure the company policies are clearly understood and adhere to.
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Keep abreast with market trends and review compensation and benefits to ensure market competitiveness.
Monthly consolidation and verification of payroll reports to Payroll department, where applicable.
Work closely with the Management and employees to understand their needs and provide value-added advice and support for their department i.e. manpower planning, utilization of HR systems, onboarding experiences, work relationships (employee engagement), build morale and increase productivity and retention.
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Compliance, Privacy & Governance: Ensure 100% compliance with global data privacy regulations (e.g., GDPR), internal controls, and local statutory requirements through secure data handling and administration.
Continuous Improvement Mindset: Proactively identify and implement process enhancements to boost productivity, improve cost efficiency, and increase customer satisfaction in collaboration with the Team Lead / Manager.
Knowledge Management: Maintain and enhance operational documentation, including Job Aids, SOPs, and FAQs, ensuring they reflect current best practices and support accurate inquiry resolution.
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Knowledge of Benefits Administration and basic payroll support processes.
Relevant diploma or degree in Human Resources, Business Administration, or a related field.
Role Description The HR Assistant/Executive is a contractual, on-site role based in Setia Alam, Selangor, Malaysia. This position supports day-to-day HR operations, including maintaining employee records, assisting with recruitment activities, coordinating onboarding and offboarding processes, and handling basic HR documentation. The role includes supporting payroll and benefits administration, organizing staff training sessions, and ensuring compliance with company policies and local employment regulations. The HR Assistant/Executive also helps manage HRIS data, prepares HR reports, and collaborates with managers to support a positive, values-driven work environment.
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Plan manpower requirements, coordinate recruitment, interview, selection, onboarding and retention of local employees, expatriates and foreign workers and align HR practices with the organization's operational and business goals.
Manage employee performance appraisal, career development, succession planning and training programmes to enhance workforce competency.
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Plan manpower requirements, coordinate recruitment, interview, selection, onboarding and retention of local employees, expatriates and foreign workers and align HR practices with the organization's operational and business goals.
Manage employee performance appraisal, career development, succession planning and training programmes to enhance workforce competency.
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