Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Ensure all documentation is complete and compliant before tenants commence or cease trading.
Monitor and review the tenant mix to keep The Spring competitive and aligned with market trends.
Stay up to date with market trends, competing shopping centres, and emerging retail concepts to support leasing initiatives and identify new opportunities.
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Carry out corporate secretarial work, including preparing Board resolutions and relevant statutory forms for submission to the Companies Commission of Malaysia (SSM).
Liaise with the Board of Directors on corporate governance matters and statutory requirements.
Prepare and coordinate reports, minutes of meetings, circular resolutions, progress reports, performance reports, decision papers, and information papers.
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