200+ Helpdesk Jobs - September 2026 - High Salaries

Showing 243 jobs results for "helpdesk"
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Singapore

  • Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
  • Maintain comprehensive issue logs
  • Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures ...
Posted
8 days ago

Singapore

  • Manage requests and responses related to:General services and event supportFaults, complaints, and maintenance-related issuesTemporary service adjustmentsEmergency incidents and alarm monitoring
  • Maintain accurate records of all reported issues in the Computerised Maintenance Management System (CMMS) or equivalent platforms.
  • Categorise and prioritise feedback based on service level agreements and urgency. ...
Posted
22 days ago

Singapore

  • Assist with Microsoft 365 user accounts, Outlook, Teams, OneDrive and related applications.
  • Perform basic user administration, including account setup, password resets and access management.
  • Install, configure and maintain PCs, laptops, printers and other IT equipment. ...
Posted
22 days ago
WFH

Singapore

Posted
8 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
17 days ago

ENCORA TECHNOLOGIES PTE. LTD.

Singapore

  • Familiar with ServiceNow
  • Knowledge in handling incident tickets etc
  • Knowledge in vulnerability management ...
Posted
a month ago

Singapore

  • Support Active Directory & Office 365-related issues
  • Use remote tools such as RDP, VPN & MDM
  • Manage tickets via ServiceNow / Zendesk ...
Posted
11 days ago

ASCEND ASIA CORPORATE SERVICES PTE. LTD.

Singapore

  • Coordinate IT procurement activities, including quotation requests, vendor engagement, approval tracking, and asset lifecycle follow-up.
  • Administer user communication systems (including telephony and call recording) and ensure proper user access governance and compliance.
  • Maintain accurate IT asset inventory across hardware and software lifecycle, including procurement tracking, updates, audits, and secure disposal in line with governance standards. ...
Posted
20 days ago

CANWORKONE.SG EMPLOYMENT PTE. LTD.

Singapore

Posted
24 days ago

ASCEND ASIA CORPORATE SERVICES PTE. LTD.

Outram

Posted
20 days ago
  • Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
  • Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
  • Manage IT licenses and assets, including inventory tracking and procurement coordination. ...
Posted
8 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer systems and software.
  • Support Windows OS, Microsoft Office, email, user accounts, and common business applications.
  • Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
24 days ago

KL City

  • Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s
  • Managed/Maintained End-user Devices with a total of 10M assets
  • Job Description ...
Posted
14 days ago

Toa Payoh

  • Escalate unresolved or complex issues to senior-level support in a timely manner.
  • Document all support activities and updates accurately in the company’s ticketing system.
  • Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions. ...
Posted
15 days ago

Central and Western Distr.

  • Assist with the setup of new user accounts and profiles.
  • Maintain an inventory of IT equipment and software licenses.
  • Provide training and support to staff on various software applications. ...
Posted
7 days ago
WFH

KL City

Posted
20 days ago

Singapore

Posted
16 days ago
WFH

KL City

  • Account Helpdesk Agent
  • This freelance role is central to ensuring customers have a great day at work every day. As an Account Helpdesk Agent, you’re responsible for delivering excellent customer support: taking ownership of issues and efficiently resolving queries. Operating as an independent contractor, you’ll work remotely and set your own schedule, getting paid for the number of cases you resolve.
  • The tasks include: ...
Posted
20 days ago

KL City

Posted
21 days ago
WFH
  • Follow up on outstanding issues and monitor their progress
  • Provide clients with updates on issue status and resolution
  • Assist in coordinating technical support activities ...
Posted
7 days ago

Singapore

Posted
17 days ago

Kowloon City

  • - Handle user requests by phone and email promptly and accurately
  • - Diagnose and resolve hardware and software issues
  • - Create and deactivate user accounts ...
Posted
17 days ago

Singapore

  • Well Established Company
  • IT Industry
  • Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis ...
Posted
20 days ago

Singapore

  • Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
  • Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature ...
Posted
a day ago

Singapore

  • Provide onsite and remote technical support to end users
  • Troubleshoot desktop, laptop, printer and peripheral issues
  • Maintain and troubleshoot Windows operating systems and business applications ...
Posted
3 days ago

Singapore

  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
  • Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
  • Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status. ...
Posted
20 days ago

Singapore River

Posted
a month ago

Singapore River

Posted
a month ago

CANWORKONE.SG EMPLOYMENT PTE. LTD.

Singapore

  • Set up and maintain IT equipment and asset records
  • Assist with software/patch deployment
  • Provide timely updates to users and support teams ...
Posted
a month ago

Singapore

  • Supporting the documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
  • Exploring and adopting of emerging tools, including pilot testing and deployment
  • Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
15 days ago

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