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100+ Helpdesk Jobs - July 2026 - High Salaries
Showing 185 jobs results for
"helpdesk"
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Manage Alert
Undisclosed
Singapore
- Act as an escalation point for service issues and operational disruptions.
- Provide clear and professional updates to users and stakeholders.
- Support and guide service desk engineers to improve service quality and technical capability. ...
Posted
13 days ago
MYR3,000 - MYR3,400 Per Month
KL City
- Process ERP transactions, including service sales orders, billing-related activities, and material master maintenance.
- Monitor laboratory turnaround times and liaise with service providers to resolve delays or operational issues.
- Handle procurement-related activities such as purchase requisitions, goods receipt processing, and invoice discrepancy resolution. ...
Posted
24 days ago
SGD2,500 - SGD3,000 Per Month
Central
- Ensure excellent service to internal or external users.
- Follow up with users on unresolved issues or complaints.
- Communicate downtime, incidents, and updates clearly to affected users. ...
Posted
20 days ago
SGD3,000 - SGD4,000 Per Month
Singapore
- Familiar with web-based ticketing system and/or Circuit Provisioning
- Must have excellent written and oral communication skills
- Proficient in MS appications ...
Posted
a month ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
15 days ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
15 days ago
ML Systems Integrator Pte Ltd
SGD1,800 - SGD2,600 Per Month
Toa Payoh
- Escalate unresolved or complex issues to senior-level support in a timely manner.
- Document all support activities and updates accurately in the company’s ticketing system.
- Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions. ...
Posted
2 days ago
NOVAGATE CLOUD PTE. LTD.
SGD3,200 - SGD3,200 Per Month
Singapore
- Manage and maintain company Email
- Coordinate with local vendors and regional IT teams for onsite support where required.
- Participate in system maintenance, patching, and software updates. ...
Posted
2 days ago
ML Systems Integrator Pte Ltd
SGD1,800 - SGD2,600 Per Month
Toa Payoh
- Escalate unresolved or complex issues to senior-level support in a timely manner.
- Document all support activities and updates accurately in the company’s ticketing system.
- Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions. ...
Posted
4 days ago
Undisclosed
Singapore
- Coordinate with vendors for hardware repair, replacement, warranty claims, and servicing.
- Troubleshoot basic network issues, including Wi-Fi, LAN, router, modem, and access point connectivity.
- Support office and clinic network setup to ensure stable internet access for users and business operations. ...
Posted
22 days ago
SGD3,000 - SGD3,500 Per Month
Central
- Coordinate with vendors for hardware repair, replacement, warranty claims, and servicing.
- Troubleshoot basic network issues, including Wi-Fi, LAN, router, modem, and access point connectivity.
- Support office and clinic network setup to ensure stable internet access for users and business operations. ...
Posted
22 days ago
SGD3,000 - SGD4,000 Per Month
Islandwide (Singapore)
- The Level 1 Help Desk Engineer represents the company directly to clients and must communicate in a clear, calm, and professional manner at all times. The role requires the ability to explain technical issues in plain language, manage expectations honestly, and avoid jargon or vague updates. Where a resolution will take time, the engineer is responsible for keeping the client informed rather than waiting for the client to chase.
- Where an issue cannot be resolved at Level 1, the engineer is responsible for escalating it to the appropriate colleague or team with a complete summary of the issue, impact, troubleshooting already completed, screenshots or logs where relevant, and a clear statement of what assistance is required. Escalation does not remove ownership of the client experience: the engineer should continue to monitor the ticket and maintain client communication unless ownership is formally transferred.
- As the Singapore-based Level 1 Help Desk Engineer, the role provides local and regional support coverage for existing clients while operating as part of the wider Hong Kong-led Help Desk function. The engineer is expected to work to agreed service hours, attend regular check-ins with the Help Desk Manager, follow company’s documented processes, and raise operational concerns early where workload, recurring issues, or client expectations require management attention. ...
Posted
22 days ago
SGD2,500 - SGD3,000 Per Month
Central
- Collaborate effectively with team members to support smooth case handling and resolution
- Weekdays, 9am to 6pm
- Company Overview ...
Posted
a month ago
Senior Assistant Director - Helpdesk Transformation Senior Assistant Director - Helpdesk Transformation
Accountant-General's Department (Singapore)
Undisclosed
Singapore
- Documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
- Exploring and adopting of emerging tools, including pilot testing and deployment
- Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
9 days ago
MYR1,700 - MYR2,200 Per Month
Ampang Jaya Municipal Council
- Escalate unresolved issues to the appropriate support team when necessary.
- Monitor and coordinate IT product repairs, warranty claims, and service requests.
- Schedule and track preventive maintenance activities. ...
Posted
23 days ago
Undisclosed
KL City
- Manage cloud environments to ensure seamless operation and scalability.
- Collaborate with security team to address vulnerabilities and improve security posture.
- Server/Database backup monitoring. Operation Support: ...
Posted
12 days ago
Undisclosed
Singapore
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Effectively manage and oversee IT asset inventories
- Manage the ticket queue to support fluctuating case counts of trouble tickets, ensuring the customer is consistently updated on next steps through resolution ...
Posted
5 days ago
Amazon Asia-Pacific Resources Private Limited (Singapore) - B12
Undisclosed
Singapore
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Effectively manage and oversee IT asset inventories
- Manage the ticket queue to support fluctuating case counts of trouble tickets, ensuring the customer is consistently updated on next steps through resolution ...
Posted
7 days ago
Undisclosed
Singapore
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Effectively manage and oversee IT asset inventories
- Manage the ticket queue to support fluctuating case counts of trouble tickets, ensuring the customer is consistently updated on next steps through resolution ...
Posted
7 days ago
SGD3,900 - SGD3,900 Per Month
Singapore
- Key Responsibilities
- · Helpdesk & Incident Management Log, categorize, track, and resolve helpdesk requests from initiation to closure.
- · Ensure timely follow-up and resolution of user incidents and service requests. ...
Posted
25 days ago
Undisclosed
Singapore
- Provide First Call Resolution (FCR) technical support via phone and email
- Perform first level troubleshooting and escalate to resolver groups as required
- Furnish timely updates to customers on issue status ...
Posted
20 days ago
Accountant-General's Department (Singapore)
Undisclosed
Singapore
- Supporting the documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
- Exploring and adopting of emerging tools, including pilot testing and deployment
- Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
5 days ago
SGD3,500 - SGD4,500 Per Month
Islandwide (Singapore)
- What We Offer
- Qualification : Certificate/Diploma In IT related Disciplines
- Experience : 3 Years and above ...
Posted
22 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- What We Offer
- Qualification : Certificate/Diploma In IT related Disciplines
- Experience : 3 Years and above ...
Posted
22 days ago
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