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200+ Helpdesk Jobs - September 2026 - High Salaries
Showing 248 jobs results for
"helpdesk"
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Manage Alert
SGD3,000 - SGD3,000 Per Month
Singapore
- Set up and maintain IT equipment and asset records
- Assist with software/patch deployment
- Provide timely updates to users and support teams ...
Posted
a month ago
MYR4,000 - MYR4,000 Per Month
Bangsar South
- Prioritize business critical issues in a timely and effective manner.
- Communicate effectively with suppliers via email, phone, and virtual meetings. You will also act as a liaison between suppliers and internal stakeholders.
- Identify trends and areas for improvement in end-to-end process. ...
Posted
19 days ago
Accountant-General's Department (Singapore)
Undisclosed
Singapore
- Supporting the documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
- Exploring and adopting of emerging tools, including pilot testing and deployment
- Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
14 days ago
PASONA SINGAPORE PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Provide onsite and remote technical support to end users
- Troubleshoot desktop, laptop, printer and peripheral issues
- Maintain and troubleshoot Windows operating systems and business applications ...
Posted
a day ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Well Established Company
- IT Industry
- Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis ...
Posted
20 days ago
NSEARCH GLOBAL PTE. LTD.
SGD5,500 - SGD5,500 Per Month
Singapore
- Scope, implement, and maintain dashboards to track helpdesk performance, production issue trends, backlog status, product-level risks, and operational metrics
- Establish clear feedback loops between customer experience teams, helpdesk agents, product teams, technical teams, and policy stakeholders to improve issue resolution and ensure user insights drive continuous improvement
- Improve and maintain internal tools, workflows, and SOPs, including JIRA, escalation frameworks, ticket tagging or logging standards, issue playbooks, and operational governance processes ...
Posted
20 days ago
IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )
Yamazen Malaysia Sdn Bhd
Undisclosed
- Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
- Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
- Manage IT licenses and assets, including inventory tracking and procurement coordination. ...
Posted
17 days ago
Undisclosed
Geylang
- Conduct customer identity and information verification according to established procedures.
- Review customer information and supporting documents for completeness and accuracy.
- Follow appropriate escalation procedures for unusual or potentially suspicious requests. ...
Posted
16 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Well Established Company
- IT Industry
- Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis ...
Posted
22 days ago
SGD2,400 - SGD2,800 Per Month
Singapore
- Good communication skills with customer service attitude
- Handle incoming calls and enquires from corporate customers
- Answer email correspondence in a prompt and efficient manner ...
Posted
23 days ago
MYR2,800 - MYR5,200 Per Month
KL City
- Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
- Good troubleshooting, problem-solving and complaint-handling skills.
- Good communication skills in Cantonese, Mandarin and English. ...
Posted
19 days ago
IT Helpdesk Support (Shift-Overnight Shift Required) IT Helpdesk Support (Shift-Overnight Shift Required)
Xenus Technology Limited
MYR2,800 - MYR5,200 Per Month
KL City
- Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
- Good troubleshooting, problem-solving and complaint-handling skills.
- Good communication skills in Cantonese, Mandarin and English. ...
Posted
19 days ago
Temp - Advanced Response Center (IT Helpdesk - Depot Road) Temp - Advanced Response Center (IT Helpdesk - Depot Road)
Alpsoft Technologies Pte. Ltd
Undisclosed
Singapore
- Server and network availability and performance monitoring
- Password reset and unlock
- Perform log & route [to higher tier or Resolver Team(s)] ...
Posted
a day ago
Paradigm Energy Sdn Bhd
Undisclosed
- Khidmat Pelanggan: Menjadi talian perantara utama untuk menjawab pertanyaan pengguna mengenai status aduan atau kemas kini penyelenggaraan fasiliti.
- Log & Pelaporan FMS: Membantu menyediakan laporan mingguan/bulanan mengenai jumlah aduan, masa tindak balas, dan status penutupan tiket di dalam sistem untuk semakan Head of Services / Facility Manager.
- Education: STPM, Diploma, Ijazah Sarjana Muda dalam Pengurusan Fasiliti (Facility Management), Teknologi Maklumat (IT), Pentadbiran Perniagaan, Kejuruteraan, atau setaraf. ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
- Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status. ...
Posted
21 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Well Established Company
- IT Industry
- Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis ...
Posted
a month ago
Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)
Agensi Pekerjaan Eternity Sdn Bhd
Undisclosed
KL City
- Maintain accurate customer information and service records.
- Follow up on customer requests to ensure timely resolution.
- Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
6 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
- Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status. ...
Posted
22 days ago
Undisclosed
Singapore
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Effectively manage and oversee IT asset inventories
- Manage the ticket queue to support fluctuating case counts of trouble tickets, ensuring the customer is consistently updated on next steps through resolution ...
Posted
a month ago
Undisclosed
KL City
- Maintain and monitor office network infrastructure, IT security and antivirus tools
- Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
- Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...
Posted
25 days ago
Junior IT Helpdesk Engineer (Entry Level) | OJT Provided Junior IT Helpdesk Engineer (Entry Level) | OJT Provided
PrimeStaff Management Services Pte Ltd
Junior IT Helpdesk Engineer (Entry Level) | OJT Provided Junior IT Helpdesk Engineer (Entry Level) | OJT Provided
PrimeStaff Management Services Pte Ltd
Undisclosed
Singapore
- Ticket Management: Monitor helpdesk queues, prioritizing tasks and escalating complex incidents to maintain high service standards.
- Technical Remediation: Troubleshoot desktop environments, peripheral hardware, network connections, remote tools, and telephony systems.
- Domain Mastery: Apply specialized domain knowledge of financial application suites and proprietary trading/investment systems. ...
Posted
a day ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
15 days ago
Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)
Agensi Pekerjaan Eternity Sdn Bhd
Undisclosed
KL City
- Maintain accurate customer information and service records.
- Follow up on customer requests to ensure timely resolution.
- Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
a month ago
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