100+ Helpdesk Jobs - July 2026 - High Salaries

Fresh Graduates

靠近火车站

• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...

Technical Support Agent Technical Support Agent

Posted

a month ago

Cardbiz Payment Services Sdn. Bhd.

MYR2,000 - MYR3,000 每月

+额外补偿

Fresh Graduates

靠近火车站

• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...

Help Desk Analyst Help Desk Analyst

Posted

a month ago

Cardbiz Payment Services Sdn. Bhd.

MYR2,000 - MYR3,000 每月

+额外补偿

Fresh Graduates

靠近火车站

• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...

Mobile Support Specialist Mobile Support Specialist

Posted

a month ago

支持聊天

Social Multiway Sdn Bhd

MYR2,500 - MYR3,500 每月

Customer Support Mobile Applications

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Escalate complex technical issues to senior support staff or development teams when necessary.
Document support interactions, resolutions, and user feedback in a clear and concise manner.
Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...

Posted

a month ago

支持聊天

Application Support Officer Application Support Officer

Social Multiway Sdn Bhd

MYR2,500 - MYR3,500 每月

Customer Support Mobile Applications

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Escalate complex technical issues to senior support staff or development teams when necessary.
Document support interactions, resolutions, and user feedback in a clear and concise manner.
Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...

Posted

a month ago

支持聊天

Technical Support Representative Technical Support Representative

Social Multiway Sdn Bhd

MYR2,500 - MYR3,500 每月

Customer Support Mobile Applications

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Escalate complex technical issues to senior support staff or development teams when necessary.
Document support interactions, resolutions, and user feedback in a clear and concise manner.
Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...

Posted

a month ago

Customer Service Associate Customer Service Associate

Cardbiz Payment Services Sdn. Bhd.

MYR2,000 - MYR3,000 每月

+额外补偿

Fresh Graduates

靠近火车站

• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...

Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English) Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)

Posted

a month ago

Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)

UBASE Asia Sdn Bhd

MYR3,700 - MYR4,000 monthly

全职, 居家办公

WFH

KL City, WP Kuala Lumpur

靠近火车站

Your health and future are covered: premium insurance and full security benefits.
We provide dental and optical benefits because your well-being matters.
A culture of celebration: regular team events and employee recognition. ...

Mandarin Language Proficiency Live Chat Support

Posted

2 days ago

MyGENO.com

MYR2,800 - MYR3,500 每月

Manage user accounts, access permissions, and system configurations
Troubleshoot and resolve IT issues, escalating complex cases when necessary
Maintain accurate documentation of incidents, solutions, and system changes ...

Posted

a day ago

Geno Management

MYR2,800 - MYR3,400 每月

Monitor system performance and ensure smooth day-to-day IT operations.
Assist in basic network and server support under supervision.
Log, track, and update all incidents and service requests in the ticketing system. ...

Posted

a day ago

WEB SYNERGIES (S) PTE LTD

SGD3,000 - SGD3,000 每月

Singapore

Strongcommunication and interpersonal skills with the ability to interacteffectively with users of different technical backgrounds.
Ableto explain technical concepts and troubleshooting steps in simple,easy-to-understand language for non-IT users.
Customer-orientedwith strong problem-solving and analytical skills. ...

Posted

8 days ago

W GENERATION TRADING

MYR2,800 - MYR3,400 每月

Minimum 1 year of experience in IT Helpdesk support.
Proficient in spreadsheets and word processing software.
Strong knowledge of Microsoft Windows operating systems. ...

Posted

11 days ago

W Generation Trading

MYR2,800 - MYR3,400 每月

Helpdesk Engineer Helpdesk Engineer

Minimum 1 year of experience in IT Helpdesk support.
Proficient in spreadsheets and word processing software.
Strong knowledge of Microsoft Windows operating systems. ...

Posted

11 days ago

ENCORA TECHNOLOGIES PTE. LTD.

SGD3,000 - SGD3,000 每月

Singapore

Familiar with ServiceNow
Knowledge in handling incident tickets etc
Knowledge in vulnerability management ...

Posted

11 days ago

RCSI Management

MYR2,800 - MYR3,400 每月

Escalate complex technical issues to senior IT personnel when necessary.
Perform user account management, including setup, access control, and password resets.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...

Posted

14 days ago

PA Management Sdn Bhd

MYR2,800 - MYR3,400 每月

ICT Helpdesk Support ICT Helpdesk Support

Escalate complex technical issues to relevant IT teams and ensure proper follow-up
Manage user accounts, access permissions, device setup, and software installation
Support employee onboarding and offboarding IT-related processes ...

Posted

14 days ago

Nexus International School

Undisclosed

Helpdesk Support Engineer Helpdesk Support Engineer

Putrajaya

Posted

9 hours ago

Xetron Solutions

MYR2,800 - MYR2,800 每月

Helpdesk Support Specialist Helpdesk Support Specialist

KL City

Deploy physical assets: Install, configure, and patch operating systems and software applications, while physically preparing hardware workstations for new hires.
Escalate complex issues: Route advanced technical problems to Tier 2/3 engineering teams or external third-party vendors while consistently updating the affected user.
Document internal processes: Maintain the internal technical knowledge base and author step-by-step troubleshooting guides for non-technical staff. ...

Posted

3 days ago

HR Discovery

Undisclosed

IT Helpdesk Specialist IT Helpdesk Specialist

Malaysia

Escalate complex or unresolved issues to relevant teams and follow up promptly.
Manage, track, and prioritize multiple support tickets efficiently.
Maintain clear and organized documentation of technical issues, resolutions, and procedures. ...

Posted

3 days ago

Ichor Systems, Inc.

Undisclosed

IT Helpdesk Intern IT Helpdesk Intern

Shah Alam

Deliver timely and effective incident resolution and escalation management, ensuring service level agreements (SLAs) are consistently met for response time, resolution, and communication.
Support employee onboarding and offboarding activities, including system access provisioning, equipment setup, and decommissioning.
Maintain accurate IT asset inventory records and ensure compliance with established IT policies and procedures. ...

Posted

10 days ago

Etiqa Insurance Singapore

Undisclosed

Technical Helpdesk Engineer Technical Helpdesk Engineer

Singapore

Willing to learn, adapt & grow in a fast paced work environment?
Providing first-level IT helpdesk support and assisting with walk-in user requests.
Supporting M365 migration-related activities, including user setup, guidance, and troubleshooting. ...

Posted

11 days ago

Scania Malaysia

Undisclosed

Helpdesk Support Engineer Helpdesk Support Engineer

Shah Alam

Support trouble shooting & diagnosis of technical problems
Assist the dealers in giving required technical assistance to customers
Escalate cases within the Technical Support organisation where a higher priority is needed or when additional resources are needed to solve a problem ...

Posted

9 days ago

Optimum Solutions Pte Ltd

Undisclosed

IT Helpdesk Support IT Helpdesk Support

Singapore

Monitor application and system health using operational monitoring tools such as StackOps to identify incidents and service degradation.
Track incidents through to resolution and ensure timely communication with users and stakeholders.
Escalate complex technical issues to the appropriate support teams while maintaining ownership of the incident lifecycle. ...

Posted

12 days ago

ARIZ DIGITAL SDN BHD

MYR2,000 - MYR2,200 每月

IT Internship- Helpdesk - Support IT Internship- Helpdesk - Support

KL City

Manage Accounts: Reset passwords and handle IT setups for new hires and departures.
Escalate: Pass complex problems to senior IT engineers when necessary.
Document: Keep track of IT equipment inventory and write simple "how-to" notes. Performance Goals (KPIs) ...

Posted

16 days ago

Kuala Lumpur Kepong Berhad

Undisclosed

Helpdesk Service Support Helpdesk Service Support

Ipoh

- Overview of CDT & support organization structure and functions.
- Escalation workflow.
- SLA and KPI. ...

Posted

8 days ago

BUREAUSERVE PTE LTD

SGD2,700 - SGD3,000 每月

Helpdesk Support Engineer Helpdesk Support Engineer

Singapore River

Posted

17 days ago

SCIENTEC CONSULTING PTE. LTD.

SGD3,000 - SGD3,000 每月

Helpdesk Manager Helpdesk Manager

Singapore

Log, track, and manage support tickets through to resolution, ensuring SLAs are met
Triage incoming issues, categorised by priority and platform, and escalate complex technical matters to the L2/AMS team as appropriate
Coordinate with L2 and technical teams to ensure smooth handover and follow-through on escalated issues ...

Posted

17 days ago

Haitong International Management Services Company Limited

Undisclosed

Technical Helpdesk Technical Helpdesk

Hong Kong

Posted

4 days ago

Agensi Pekerjaan Ideal Reliance Sdn Bhd

MYR3,000 - MYR3,400 每月