39 Helpdesk Jobs in Federal Territory - September 2026 - High Salaries

Showing 39 jobs results for "helpdesk" in Federal Territory
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KL City

  • Other desired certifications / preferred skills other qualifications:
  • Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
  • Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
6 days ago

Aisling Consulting Sdn Bhd

KL City

  • Monitor and track Work Orders to ensure timely completion within the agreed SLA and KPI requirements.
  • Verify completed Work Orders within the same working day or within 24 hours upon completion.
  • Provide customers with regular updates on the status and progress of their requests. ...
Posted
6 days ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
9 days ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
10 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
10 days ago

KL City

Posted
19 days ago

Lavu Tech Solutions Sdn Bhd

  • • Procurement & Sourcing: Process RFQs, source global manufacturers/suppliers, nego ate terms, and support PO placement. • Evalua on & Bidding: Review supplier quotes against specs, standards, and tes ng criteria, then prepare customer proposals and freight esmates. • Vendor & Order Management: Manage orders from PO to delivery, track milestones, and maintain supplier/client communica on. • Quality & Compliance: Coordinate technical documenta on (MTCs, datasheets, manuals) and oversee tes ng/inspec ons (FAT, hydrosta c, PMI). • Logis cs & Research: Manage shipping, customs, and freight, while conduc ng market research for specialized industrial products.
  • IT Responsibilities
  • • Helpdesk & User Support: Provide technical assistance for hardware, soware, OS, and network issues. ...
Posted
9 days ago

KL City

  • Manufacturing industry: 1 year (Required)
  • English (Required)
  • Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
3 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer systems and software.
  • Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
  • Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
10 days ago

Info Tech Systems Integrators (M) Sdn Bhd

KL City

  • Remotely connected to customer workstations or servers to troubleshoot software-related issues.
  • Accountable for meeting individual KPIs and team goals and following procedures.
  • Perform data migration works and conduct product training to end user, when necessary. ...
Posted
19 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
10 days ago

Agensi Pekerjaan Ideal Reliance

KL City

  • Salary Offered: Up to RM 3,400
  • Manage end-to-end lubricant analysis services, including customer onboarding, sample tracking, queries, laboratory coordination, and turnaround times.
  • Support laboratory test selection based on application, lubricant type, and service requirements. ...
Posted
25 days ago

KL City

Posted
a month ago

KL City

  • Other desired certifications / preferred skills other qualifications:
  • Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
  • Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
a month ago

Taman Wilayah Selayang

  • File work orders, proposals, department files, and other paperwork submitted by vendors.
  • Monitor activities that happen outside the building, such as proper waste disposal and recycling.
  • Follow instructions, short correspondence, and memos and ask clarifying questions. ...
Posted
10 days ago

KL City

Posted
10 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 days ago

KL City

  • Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s
  • Managed/Maintained End-user Devices with a total of 10M assets
  • Job Description ...
Posted
17 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer systems and software.
  • Support Windows OS, Microsoft Office, email, user accounts, and common business applications.
  • Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
a month ago
WFH

KL City

Posted
23 days ago
WFH

KL City

  • Account Helpdesk Agent
  • This freelance role is central to ensuring customers have a great day at work every day. As an Account Helpdesk Agent, you’re responsible for delivering excellent customer support: taking ownership of issues and efficiently resolving queries. Operating as an independent contractor, you’ll work remotely and set your own schedule, getting paid for the number of cases you resolve.
  • The tasks include: ...
Posted
23 days ago

KL City

Posted
23 days ago

KL City

  • Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
  • Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
  • Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
3 days ago

Bangsar South

  • Prioritize business critical issues in a timely and effective manner.
  • Communicate effectively with suppliers via email, phone, and virtual meetings. You will also act as a liaison between suppliers and internal stakeholders.
  • Identify trends and areas for improvement in end-to-end process. ...
Posted
23 days ago

KL City

  • Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
  • Good troubleshooting, problem-solving and complaint-handling skills.
  • Good communication skills in Cantonese, Mandarin and English. ...
Posted
23 days ago

KL City

  • Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
  • Good troubleshooting, problem-solving and complaint-handling skills.
  • Good communication skills in Cantonese, Mandarin and English. ...
Posted
23 days ago

KL City

  • Maintain accurate customer information and service records.
  • Follow up on customer requests to ensure timely resolution.
  • Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
10 days ago

KL City

  • Maintain and monitor office network infrastructure, IT security and antivirus tools
  • Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
  • Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...
Posted
a month ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
19 days ago

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