Leadership
Stock Management
Restaurant Management
Operations Management
Food and Beverage Management
Staff Training and Development
Inventory Management
Customer Service
Budget Management
Quality Control
Menu Development
Team Leadership
Leadership
Stock Management
Restaurant Management
Operations Management
Food and Beverage Management
Staff Training and Development
Inventory Management
Customer Service
Budget Management
Quality Control
Menu Development
Team Leadership
Administer Office Operations – Manage office supplies, vendor relationships, facilities maintenance, and coordinate business travel arrangements.
Organize Company Activities – Support the planning and execution of company events, staff engagement activities, and internal communications.
Provide Administrative Support – Work closely with the COO to support daily HR and administrative functions while undertaking ad-hoc assignments to ensure smooth business operations....
Communication & interpersonal skills
Customer service skills
Sales & negotiation skills
Basic administrative skills
Microsoft Office / Google Workspace
Data entry & documentation
Good follow-up and coordination skills
Time management & organisational skills
Problem-solving skills
Teamwork and collaboration
Attention to detail
Willingness to learn
Basic social media & marketing skills
Ability to communicate professionally with clients
Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience....
Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Administer Office Operations – Manage office supplies, vendor relationships, facilities maintenance, and coordinate business travel arrangements.
Organize Company Activities – Support the planning and execution of company events, staff engagement activities, and internal communications.
Provide Administrative Support – Work closely with the COO to support daily HR and administrative functions while undertaking ad-hoc assignments to ensure smooth business operations....
Administer Office Operations – Manage office supplies, vendor relationships, facilities maintenance, and coordinate business travel arrangements.
Organize Company Activities – Support the planning and execution of company events, staff engagement activities, and internal communications.
Provide Administrative Support – Work closely with the COO to support daily HR and administrative functions while undertaking ad-hoc assignments to ensure smooth business operations....
Collaborate closely with Product Owners, business users, internal departments, and external customers to understand business requirements and translate them into scalable and practical software solutions.
Ensure software delivery aligns with product goals, user experience, operational requirements, and customer expectations.
Define and maintain software development standards, architecture guidelines, coding practices, documentation standards, and security best practices....
Marketing Strategy
Market Research
Product Marketing
Brand Management
Digital Marketing
Content Creation
Campaign Management
SEO/SEM
Team Leadership
Social Media Marketing
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders....
Collaborate closely with Product Owners, business users, internal departments, and external customers to understand business requirements and translate them into scalable and practical software solutions.
Ensure software delivery aligns with product goals, user experience, operational requirements, and customer expectations.
Define and maintain software development standards, architecture guidelines, coding practices, documentation standards, and security best practices....