Conduct prompt Corrective Maintenance (CM), system troubleshooting, and ad-hoc emergency fault repairs to secure strict client SLA uptimes
Develop and author detailed technical documentation, including PM/CM logs, site incident write-ups, and FMS end-user manuals.
Liaise directly with ground-level client personnel (Pump Station Attendants and Station Supervisors) to ensure effective, day-to-day operations and gather technical feedback.
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Coordinate logistics and administrative arrangements for events, training sessions, meetings, academic activities, and operational requirements.
Collaborate with team members and cross-functional departments to ensure smooth execution of tasks and effective operational support.
Learn, understand, and consistently apply company policies, Standard Operating Procedures (SOPs), and operational workflows to maintain service quality and efficiency.
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