Low Seat Hoon Handmade Mee Suah Hiring! Full Time Customer Care Executive (Mandarin Speaker) in Johor, Earn up to MYR 2,800 - Ricebowl

Responsible, detail-oriented, and patient

Good communication skills with the ability to respond to customers clearly and professionally

Familiar with basic computer skills and online platform operations

Candidates with experience in e-commerce customer service, online sales, or customer service will have an advantage

Able to handle customer enquiries independently and follow up promptly

Positive working attitude, good team player, and willing to support the company's work arrangements

Salary can be discuss upon interview.

Familiar with Shopee and Lazada platform operations will be an advantage.

Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders

Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters

Follow up on customer needs and order status, and handle and provide timely feedback on customer issues

Maintain online customer service information and ensure all responses are accurate, clear, and polite

Assist with daily online sales activities and other e-commerce platform-related tasks

Support the company in carrying out other online customer service-related duties